/stopbot – the command performs a complete stop of the bot for the current session, namely, the processes are stopped:

• collection of additional information
• subscriptions
• collecting feedback
• out-of-hours notices
• dialog close notifications

Only the employee sees the /stopbot command.

For example, if the chat bot requests additional information from the client and it is necessary to interrupt the bot’s work, then the command is used  /stopbot

What the dialog looks like for an employee:

What the dialog looks like for the user (the /stopbot command is not displayed):