Max inside 1C

Message counterparties in Max by phone number directly from 1C! Start communicating instantly — without leaving your workspace

Connect Telegram (3 days free)

What is the convenience?

Start a conversation directly from 1C

You can start a conversation with a counterparty directly from the Card or, for example, from Sales or Invoice

Ability to message first

If the client’s settings allow it, you can message them first in Max by phone number

Работа с голосовыми сообщениями из Телеграм

Work with files

You can send the counterparty any documents up to 60 MB in size

Message notifications

Receive notifications about incoming documents from the counterparty within the 1C workspace

Convenient start of communication with clients. How does it work?

We place the “Dialog” button exactly where your team needs it: in the counterparty card, in the “Sales”, “Invoice” or “Order” document, etc.

Click it. The system automatically takes the contact from the organization details in 1C.

ChatApp determines which messenger (WhatsApp, Telegram, email) already has a conversation with this client, or suggests choosing one.

You are in the chat. Write, send files, уточняете. Everything in one window, without switching.

Stop getting stuck in routine — free up time for truly important tasks

Add the “Go to Dialog” button to the Sales, Invoice, and Counterparty pages and contact them instantly

Connect (3 days free)

You can try the solution for free today!

Go to your ChatApp Personal Account https://cabinet.chatapp.online
Add the messengers and channels you want to use to message clients from 1C (for example, email, WhatsApp, and Max). The instructions are here — Step 1
Начало работы с ChatApp
Download the extension for 1C here https://chatapp.online/staticfiles/БП_ЧатАпп_Dialogs_1.0.0.3.cfe
Configure roles and permissions in the 1C workspace according to the instructions
Инструкция по использованию подсистемы «Dialogs» (версия 1.0.0.3)
Customize for any 1C configuration
Use it

Who is this setup relevant for?

Anyone who needs to communicate quickly without leaving 1C.

For accountants.

For them, a client is an “external counterparty” with whom payment and document details must be coordinated promptly.

For sales managers.

They guide the client from request to deal and must respond quickly to client inquiries and changes in their requests.

For the procurement department.

They regularly communicate with suppliers, and quick contact with them is critically important for maintaining relationships and preserving established terms.