Integration with CRM
ChatApp is constantly evolving and introducing new integrations with CRM systems. Today the service provides direct integration with CRM Bitrix24 and AmoCRM, as well as a single API interface for building corporate web and mobile applications.
ChatApp allows you to work with connected channels without CRM in a single window for all ChatApp WEB messengers
When purchasing a license, integration with one CRM is free. You can manage the integration in the detailed license settings, in the Channels / Licenses section, in your ChatApp account.
How to set up integration with Bitrix24
- Install the ChatApp application in the Bitrix24 marketplace
IMPORTANT! To install the application, you need administrator rights, do not use the account of an employee who can be fired from the portal.
- Connect channels to open lines.
- Done, first we recommend checking sending and receiving messages via ChatApp WEB
- Then you can write to the client first from Bitrix24
How to set up the integration of AmoCRM and ChatApp
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24