A dialogue in chat.chatapp.online can be started from the contact list in your messenger or from CRM contacts.
How to add a contact?
- Click + above the dialogs and select add contact
- Select the messenger from which you will send the message
- Choose a license
- Specify the person responsible for sending the message
- Enter a phone number or upload a list of contacts from Whatsapp / Telegram messenger or CRM (see instructions)
- Write a welcome message
How to write to contacts from WhatsApp, Telegram messengers?
- If you click on the WhatsApp or Telegram button, a list of contacts from these messengers will open. Available messengers will be displayed in the Import contact section
- Find a contact through the messenger contact list
How to write to contacts from CRM?
When adding a contact under a phone number, select the CRM you want to upload the contact from. Available CRMs will be displayed in the Contact Import section: