New dialogue from messenger contacts / ChatApp
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New dialogue from messenger contacts

A dialogue in chat.chatapp.online can be started from the contact list in your messenger or from CRM contacts.

How to add a contact?

  • Click + above the dialogs and select add contact
  • Select the messenger from which you will send the message
  • Choose a license
  • Specify the person responsible for sending the message
  • Enter a phone number or upload a list of contacts from Whatsapp / Telegram messenger or CRM (see instructions)
  • Write a welcome message

 

How to write to contacts from WhatsApp, Telegram messengers?

  • If you click on the WhatsApp or Telegram button, a list of contacts from these messengers will open. Available messengers will be displayed in the Import contact section
  • Find a contact through the messenger contact list

       

How to write to contacts from CRM?

When adding a contact under a phone number, select the CRM you want to upload the contact from. Available CRMs will be displayed in the Contact Import section: