Send message first from Bitrix24
- Go to the CRM section on the Bitrix24 platform and select a Lead, Deal or Company card.
- Go to the ChatApp tab and select a channel and messenger for communication.
- The available messenger is highlighted with an active icon.

Send message first to Telegram by Username
- Go to the Contact or Lead card and enter the Username of the contact in the Messenger field.
- Select a Telegram channel on the right and go to the ChatApp tab.

- Now you can write to the client first by his Username.

Create Dialog from Deal List

- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24