Features of Virtual WhatsApp from Bitrix24
2 years ago
🟢Only the client can write first.
🟢The client should not edit the first message generated by Bitrix.
🟢Customers see the name of your company in the dialogue as Bitrix.
🟢To write to your company, a client needs to remember not only a single number, but also the manager’s ID and be sure to indicate it in the message, otherwise you will not receive the client’s message.
🟢After 24 hours, another company (even your competitor) can communicate with your client on this number
🟢If you do not have time to respond to a client within 24 hours, the dialogue is closed and you will no longer be able to contact this client.
🟢If you responded, but the client did not respond within 24 hours of his last request, then your message will not be delivered to the client.
🟢A large load on a single Bitrix Virtual WhatsApp number operating throughout the country can make this solution very unstable.