Blog

The client has several numbers, but how to determine on which Telegram there is?

How to communicate with a client who has a hidden phone number and username in Telegram

The ChatApp platform is being updated, new functions have appeared, WABA, a mobile application

How to move on to the CyatApp new platform

A successful case of our Webmens partners, who were able to radically restructure the company's workflows using the CRM tools of the Bitrix24 system and the services of multi-channel business chat ChatApp.

Stable integration of a personal Telegram number with CRM is finally achieved 

Bitrix24 problem: 12 characters telephon number does not save in CRM clients card

The API makes it quick, easy and secure to add scalable functionality to software, web and mobile applications.

Our clients discovered the problem of freezing of Bitrix24 automation rules at the first stage of the "New" deal. Testing has shown that the hang of different automation rules doesn't always appear, therefore it's difficult to diagnose. If you install an automation rule at the first stage of the deal, the automation rule may freeze. Under the hood (programmatically via Rest), the automation rule tries to send a response to Bitrix24 about the result of its work, while CRM does not always have time to quickly finish creating a business process for a new deal, a 404 "Business process not found" error is returned. We recommend you don't use complex business processes at the first stage of the deal. ChatApp 404 error was bypassed by applying the following algorithm: 1. We send an answer from the automation rule to Bitrix as usual. 2. If we receive an error "404 Business process not found" in response, we pause for 2 seconds and repeat the attempt to send a response from the robot to Bitrix. At this point, the business process has already been created and the robot is working out without hanging.