Line extension
You can renew an existing line at any time, rather than creating a new one. You can also renew multiple lines at once. How to do this?- At the top of the left sidebar of the Personal Account page, select the Project for which you are renewing the line from the drop-down list.
a) Change the term for which the license is purchased.
b) Use the “Change” button to change the composition of the line.
Please note: The channel list can only be changed 5 days before the end of the subscription period or when it is disconnected.
c) Button remove line from order.
d) Create and add a new line to the order by clicking on the “+ Add line” button.
e) View the order composition, which shows:
- the lines included in it and their number;
- list of channels in each line;
- the cost of each channel;
- the total order amount and the discount amount.
Group line extension 1). In the "Extend Lines" section, click the "Extend Multiple" button. A list of all Project lines is displayed on the screen. You can also access group line extension mode by clicking the "Lines" section in the left sidebar of the page. In red lines for which the payment period has expired are marked. In orange lines are marked for which the payment deadline is less than 5 days. You can view the composition of a line by clicking on the icon in its line. 2). Click the "Select All" button to extend all lines or select the lines you want to extend in one order. The system generates an order in which you can:a) Change the term for which the license is purchased.
b) Use the “Select all” button to add all lines to the order.
c) Use the “Cancel selection” button to remove all lines from the order.
d) View the order composition, which shows:
- the lines included in it and their number;
- list of channels in each line;
- the cost of each channel;
- the total order amount and the discount amount.
e) Use the "Extend to a Single Date" button to set a single end date for the paid period for the selected lines. This saves you time on future line extensions.
How is payment calculated for lines with different end dates?
1) Determine the latest end date among the selected lines
2) Add 1 month to this date (or 12 months if you are extending for a year).
3) For the remaining lines, an additional payment is calculated for the time it takes to “pull” them out to the new common date.
For example:
Line 1 is valid until July 28
Line 2 is valid until August 15
The latest date is August 15th
We are extending both lines for 1 month until September 15th.
(For the first line, this is an extension for 1 month and 18 days, for the second - just for a month)
2. After setting all the order parameters, click the "Next" button to proceed to payment. To pay for your order, the system will prompt you to select a payment method. The payer's details are populated with the Organization's data. How to do this, see the article "Purchase of a line".