Imagine that you have made a mailing list for 250 people. Of course, you didn't get a lot of dialogs because you turned off automatic messages in the connector settings. Clients begin to respond to the mailing list and in order to get an answer as soon as possible, you set up a queue of employees responsible for the dialogues:

Step 1 - Use our bot to distribute responsible persons in Bitrix24.

Step 2 - Enable access to the channel of responsible employees in the settings of the ChatApp application for Bitrix24.

And then the operator sees not a lot of messages from the mailing mixed with important messages:

And only messages from clients who are interested in your service: