Implementation services for Bitrix24

• Registration of an account owner
• Connection of one channel in 2-days test period
• Employees registration. Provision of access rights to channels.
• Setup of general tags: not developed, in progress, ready
• Demonstration in ChatApp Dialog

• Online testing of channels by request
• Troubleshooting
  • Lock out or ban in messengers
  • Revised or out of date business processes
  • Changed or out of date forms of documents sent via messengers
• Connection of hired (discharged) employees, changes in business processes.
• Online solution of any issues related with the use of ChatApp service
• Provision of stable and continuous work of an integration
• Maximum 10 hours of work included

• Authorization of all messengers and setup of connectors in Bitrix24.
• Setup of open line
  • Setup of open line
  • Work schedule
  • Work evaluation
  • Addition of responsibles to an open line
• Setup of dialog tags, transfer of sales funnel stages to dialog tags..
• Setup of access rights to CRM
• Setup of access rights to a channel.
• Filling out auto-responses
• Setting up the 1st business process.
• Employees training for two hours
  • How to write first to the client
  • How to work with chats and to switch dialogs between employees,
  • History of communication with client
  • Setting of tasks from the chat, etc.

• Authorization of a number in messenger, testing the possibility to authorize the number.
• Connection of a new number, including assistance in selection of a telephony with possibility to authorize messengers.
• Setup of a background mode with allowance for used device specifics
• Check and adjustment of the background mode in 2, 4, 8, 24 hours (testing is performed for three business days). Application operation is tested without access of client company employees to it.
• Training on how to monitor a device status

• Preparation of an audience for messaging based on clients
• Setup of 3 types of bulk messaging
  • information
  • service
  • marketing
• Setup of messaging schedule, message, intervals between messages
• Accumulation of audience for messaging by Telegram groups parsing
• Messaging without lock out or messaging with feedback.

• Upload of a QA list to the Knowledge base of a bot prepared by client.
• Testing and adjustment (once).
• Two hours training on bot database update for employees.

Channels

• Collection of data from chats with clients
• Preparation of text templates
• Preparation of media templates
• Preparation of templates with buttons
• Running 1st bulk messaging using a template.
• Employees training on templates preparation. 2 hours

• Sales generator
• Setup of overtaking robots