ChatApp Dialog
A single window for collecting and processing all messages from instant messengers, social networks and CRM.

ChatApp Dialog is a cloud-based contact center for sales teams and companies with a large number of requests. Effective problem solving with loss of dialogues and dissatisfied customers.
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Messengers in a couple of clicks
Connect channels in a couple of clicks
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Single Messaging Window
Correspond with clients in Dialogs.pro
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Manage support work
Monitor performance using metrics
Platform features
Start a chat in WhatsApp and Telegram from customers data base in CRM
Answer customers in off time
Information on customers is collected in one place, and chats history is in CRM
Contacts and deals for new clients are created automatically
Common database of preset answers
Online monitoring of load and response time
Ratings review (average, maximum) and feedbacks after chats closure
Review of detailed statistics by each channel
Distribution of roles and access rights
Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;

Booking a specialist appointment (rpv-bot)
Gathering of feedback and ratings
Reaction to buttons or commands
Collection of important data
Collection of subscribers

Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners
Automation and activities built in CRM, with an option to create a business process of any complexity
Connection of artificial intelligence

Widget for website stimulates a customer to communicate and allows the following:
See detailed information on customers, including call sources
Analyze marketing campaigns efficiency through Roistat and CallTouch

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Common contact center
Start a chat in WhatsApp and Telegram from customers data base in CRM
Answer customers in off time
Information on customers is collected in one place, and chats history is in CRM
Contacts and deals for new clients are created automatically
Common database of preset answers
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Operators work control
Online monitoring of load and response time
Ratings review (average, maximum) and feedbacks after chats closure
Review of detailed statistics by each channel
Distribution of roles and access rights
Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;
-
Automation scenarios
Booking a specialist appointment (rpv-bot)
Gathering of feedback and ratings
Reaction to buttons or commands
Collection of important data
Collection of subscribers
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Business processes automation
Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners
Automation and activities built in CRM, with an option to create a business process of any complexity
Connection of artificial intelligence
-
Statistics and analytics
Widget for website stimulates a customer to communicate and allows the following:
See detailed information on customers, including call sources
Analyze marketing campaigns efficiency through Roistat and CallTouch
Cases
Still have questions?
Use our knowledge database or send a request and we'll contact you soon
Knowledge database- Tech support:
- Mon-Sun from 7:00 to 22:00
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Messengers
@Chatapp_online_bot
+55 (21) 960104492
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Contacts
Copied support-en@chatapp.online