ChatApp Dialog - A single contact center for automating sales and handling requests
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ChatApp Dialog

A single window for collecting and processing all messages from instant messengers, social networks and CRM.

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ChatApp Dialog is a cloud-based contact center for sales teams and companies with a large number of requests. Effective problem solving with loss of dialogues and dissatisfied customers.

Platform features

Start a chat in WhatsApp and Telegram from customers data base in CRM

Answer customers in off time

Information on customers is collected in one place, and chats history is in CRM

Contacts and deals for new clients are created automatically

Common database of preset answers


Online monitoring of load and response time

Ratings review (average, maximum) and feedbacks after chats closure

Review of detailed statistics by each channel

Distribution of roles and access rights

Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;


Booking a specialist appointment (rpv-bot)

Gathering of feedback and ratings

Reaction to buttons or commands

Collection of important data

Collection of subscribers


Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners

Automation and activities built in CRM, with an option to create a business process of any complexity

Connection of artificial intelligence


Widget for website stimulates a customer to communicate and allows the following:

See detailed information on customers, including call sources

Analyze marketing campaigns efficiency through Roistat and CallTouch

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