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ChatApp Dialog

A single window for collecting and processing all messages from instant messengers, social networks and CRM

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First 2 days all services are free - no limits

ChatApp

ChatApp Dialog is a cloud-based contact center for sales teams and companies with a large number of requests. Effective problem solving with loss of dialogues and dissatisfied customers

Platform features

  • Start a chat in WhatsApp and Telegram from customers data base in CRM
  • Respond to customers during off-hours
  • Customer information is collected in one place, and chat history is stored in CRM
  • Contacts and deals for new customers are created automatically
  • Shared database of standard answers
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  • Monitoring of workload and response rate in real-time
  • Viewing ratings (average, maximum value) and reviews
  • Access to detailed statistics for each communication channel
  • Distribution of employee roles and access rights
  • Dialogues distribution scripts: evenly, in strict sequence, simultaneously to all
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  • Booking a specialist appointment (rpv-bot)
  • Collecting feedback and ratings
  • Response to buttons or commands
  • Collecting information about customers
  • Attracting subscribers
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  • Coordination and exchange of documentation through messengers: collecting prices and invoices from suppliers and partners
  • Robots and activities integrated into CRM, with the ability to build business processes of any complexity
  • Integration of artificial intelligence
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  • Viewing detailed information about customers, including referral sources
  • Analyzing the effectiveness of advertising campaigns through Roistat and CallTouch (UTM tags)
  • Segmenting customers using the tags tool
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Download the mobile application

Dialogs.pro

ChatApp is a cloud-based contact center for business. We improve communication with clients through WhatsApp, Telegram, Viber, VK, Avito, Instagram and other channels in a single window mode

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Cases

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Knowledge base