ChatApp - messengers aggregator for business
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Tools for improvement of service quality and growth of
  • sales
  • reputation
  • conversions
  • loyalties
  • sales

Instantaneous communication and effective chats to increase customers confidence!

Free trial Product guide

First 2 days all services are free - no limits!

ChatApp

Tasks we solve

  • Marketing and sales

    Improvement of sales managers efficiency by 8-10 times.

  • Advanced tech support

    Control of service speed and quality by means of load distribution.

  • Business automation

    Automation tools successfully process from 20 to 70% of support cases.

Bitrix 24, YClients, amoCRM, Calltouch, Google Analytics, Yandex Metric, Roistat, Altegio

Platform features

Start a chat in WhatsApp and Telegram from customers data base in CRM

Answer customers in off time

Information on customers is collected in one place, and chats history is in CRM

Contacts and deals for new clients are created automatically

Common database of preset answers

ChatApp

Online monitoring of load and response time

Ratings review (average, maximum) and feedbacks after chats closure

Review of detailed statistics by each channel

Distribution of roles and access rights

Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;

ChatApp

Booking a specialist appointment (rpv-bot)

Gathering of feedback and ratings

Reaction to buttons or commands

Collection of important data

Collection of subscribers

ChatApp

Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners

Automation and activities built in CRM, with an option to create a business process of any complexity

Connection of artificial intelligence

ChatApp

Widget for website stimulates a customer to communicate and allows the following:

See detailed information on customers, including call sources

Analyze marketing campaigns efficiency through Roistat and CallTouch

ChatApp
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Why ChatApp

Cases

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