Tools for improvement of service quality and growth of
- sales
- reputation
- conversions
- loyalties
- sales
Instantaneous communication and effective chats to increase customers confidence!
Tasks we solve
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Marketing and sales
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Advanced tech support
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Business automation
ChatApp Dialog
Cloud contact center for sales teams and companies with a big number of cases.
Common window for all messengers and efficient tools for work with chats.
ChatApp CRM Integration
Aggregator, adding messengers to CRM systems: Bitrix24, amoCRM, YClients, Altegio.
Expands possibilities of CRM systems: automation of sales through contacts, deals and leads, chats control and employees work analysis.
ChatApp Developer
Common program interface (API) to connect various communication channels to corporate systems of company.
ChatApp Bot
Generation of smart scenarios in chats with a customer.
Option of running automatic processes based on set parameters.
Platform features
Start a chat in WhatsApp and Telegram from customers data base in CRM
Answer customers in off time
Information on customers is collected in one place, and chats history is in CRM
Contacts and deals for new clients are created automatically
Common database of preset answers
Online monitoring of load and response time
Ratings review (average, maximum) and feedbacks after chats closure
Review of detailed statistics by each channel
Distribution of roles and access rights
Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;
Booking a specialist appointment (rpv-bot)
Gathering of feedback and ratings
Reaction to buttons or commands
Collection of important data
Collection of subscribers
Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners
Automation and activities built in CRM, with an option to create a business process of any complexity
Connection of artificial intelligence
Widget for website stimulates a customer to communicate and allows the following:
See detailed information on customers, including call sources
Analyze marketing campaigns efficiency through Roistat and CallTouch
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Common contact center
Try nowStart a chat in WhatsApp and Telegram from customers data base in CRM
Answer customers in off time
Information on customers is collected in one place, and chats history is in CRM
Contacts and deals for new clients are created automatically
Common database of preset answers
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Operators work control
Try nowOnline monitoring of load and response time
Ratings review (average, maximum) and feedbacks after chats closure
Review of detailed statistics by each channel
Distribution of roles and access rights
Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;
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Automation scenarios
Try nowBooking a specialist appointment (rpv-bot)
Gathering of feedback and ratings
Reaction to buttons or commands
Collection of important data
Collection of subscribers
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Business processes automation
Try nowApproval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners
Automation and activities built in CRM, with an option to create a business process of any complexity
Connection of artificial intelligence
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Statistics and analytics
Try nowWidget for website stimulates a customer to communicate and allows the following:
See detailed information on customers, including call sources
Analyze marketing campaigns efficiency through Roistat and CallTouch
Why ChatApp
Cases
Still have questions?
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Knowledge database- Tech support:
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Messengers
@Chatapp_online_bot
+55 (21) 960104492
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Contacts
Copied support-en@chatapp.online
Copied +55 (21) 960104492