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Tools for improvement of service quality and growth of sales reputation conversions loyalties sales

Instantaneous communication and effective chats to increase customers confidence

Free trial Product guide

First 2 days all services are free - no limits

Mriya, Innopolis, Baden family, Moscow Institute of Psychoanalysis, Wyndham

Tasks we solve

Marketing and sales

Improvement of sales managers efficiency by 8-10 times

Advanced tech support

Control of service speed and quality by means of load distribution

Business automation

Automation tools successfully process from 20 to 70% of support cases

Bitrix 24, YClients, amoCRM, Calltouch, Google Analytics, Yandex Metric, Roistat, Altegio

Platform features

  • Start a chat in WhatsApp and Telegram from customers data base in CRM
  • Answer customers in off time
  • Information on customers is collected in one place, and chats history is in CRM
  • Contacts and deals for new clients are created automatically
  • Common database of preset answers
  • Online monitoring of load and response time
  • Ratings review (average, maximum) and feedbacks after chats closure
  • Review of detailed statistics by each channel
  • Distribution of roles and access rights
  • Preset scenarios of chats distribution: evenly, in strict sequence, simultaneously to all;
  • Booking a specialist appointment (rpv-bot)
  • Gathering of feedback and ratings
  • Reaction to buttons or commands
  • Collection of important data
  • Collection of subscribers
  • Approval and exchange of documentation in messengers: request and receipt of price lists and invoices from vendors and partners
  • Automation and activities built in CRM, with an option to create a business process of any complexity
  • Connection of artificial intelligence
  • Widget for website stimulates a customer to communicate and allows the following:
  • See detailed information on customers, including call sources
  • Analyze marketing campaigns efficiency through Roistat and CallTouch
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Why ChatApp

Stable operation

Uptime 100% - reliable communication channels for your business on Russian servers


We solve issues, advise and train our employees

Handy payment from any country

Various payment methods - by card, by PayPal, by invoice, etc

Great features and multiple channels

Connection of all messengers and social media at once for communication with customers


Still have questions?

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Knowledge base