Why ChatApp?
Our solution is a deep integration with CRM.
In your work with messengers you may use all the tools of Bitrix24:
messaging, bots, business processes, CRM marketing.
Write first in WhatsApp and Telegram
Send messages to customers from CRM by phone number: tell about
promotions and updates
Automate communication
Set up automatic answers, automatically create groups and invite
clients from CRM
Speed up with quick responses
When all operators are busy, a bot will send quick responses. Bot
trains itself from operators dialogs
Send media files without any limitations
CRM documents, pictures, video, voice messages. Number of files is
unlimited
Communicate with customers in the way they used to
ChatApp resolver bot will tell whether customer uses WhatsApp or
Telegram
Get rid of cleaning doubles
ChatApp will spot a customer who writes from different channels and
add info to the card already existing
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WhatsApp Business
Write to WhatsApp from Bitrix24 or single inbox ChatApp
- Write first by a phone number
- Send message templates manually or with a bot
- Track delivery and read status of messages
- Track statuses of 24 hour windows with an indicator
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Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
Telegram Personal
Пишите в Telegram из Битрикс24 или единого окна ChatApp
- Check whether a customer uses Telegram with a resolver bot
- Write first by a phone number or @username
- Track delivery and read status of messages
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Automate creation of group chats, addition of participants and
messaging
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All messages sent from Telegram app will be saved in Open lines
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Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
WhatsApp ChatAPI
Write to WhatsApp from Bitrix24 or single inbox ChatApp
- Check whether a customer uses WhatsApp with a resolver bot
- Write first by a phone number
- Track delivery and read status of messages
-
Automate creation of group chats, addition of participants and
messaging
- All messages sent from WhatsApp will be saved in Open lines
-
Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
Telegram bot
Write to Telegram from Bitrix24 or single inbox ChatApp
- Automatically send messages to group chats
- Quote the customer’s messages
- Speed up conversations with quick responses and ChatApp bot
- Add undesired users to a blacklist
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Write in all channels from common window of ChatApp Dialog, dialogs
will be saved in Bitrix24
Viber bot
Write to Viber from Bitrix24 or single inbox ChatApp
- Track delivery and read status of messages
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Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
VK
Write to VK from Bitrix24 or single inbox ChatApp
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Answer to comments on posts, goods and services directly from CRM
- Quote the customer’s messages
- All messages sent from VK app will be saved in Open lines
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Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
Avito
Write to Avito from Bitrix24 or single inbox ChatApp
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All messages sent from Avito app will be saved in Open lines
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Answer faster with a common database of standard answers and
ChatApp bot
- Add undesired users to a blacklist
Email
Email in a single channel system
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Sending and receiving robotic messages
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Tracking message delivery statuses
- Sample responses with machine learning
- Typical prepared message templates
- Adding unwanted users to the blacklist
- Using labels for customer segmentation
- Using the bot constructor to build communications
How much does messengers integration with Bitrix24 cost
You pay only for those channels you use.
Integration with Bitrix24 is free
Calculate connection price
with the online calculator
Calculator
ChatApp Dialog
Combine all of your messaging apps in one place, all dialogs are
synchronized with CRM.
ChatApp Business
Mobile app. Supports all ChatApp tools, synchronizes with ChatApp
Web and CRM.
Smart Messaging
Send bulk messages in WhatsApp and Telegram, without a risk of
account lock-out.
Parser
Automatically invite users to Telegram and WhatsApp groups
Inviter
Collect users data from open Telegram groups and expand database of
customers
Integrate messengers with Bitrix24 in 15 minutes
Install ChatApp application in Bitrix24 market
Select channels you use to communicate with customers
Connect channels via connectors to open lines
Frequently asked questions
How much does it cost to connect Bitrix24 to messengers and social
media?
The price depends on a number of communication channels. Integration
with Bitrix24 is free, you pay only for those messengers and social
media you use. Calculate the price of integration with
online calculator.
How many persons may work simultaneously?
In ChatApp Dialog you can connect unlimited number of operators for no
additional price. To connect an additional employee, register him/her
in the service and add him/her to a license in My Account.
Can I work using a phone?
Yes, you can work in mobile app Bitrix24 or ChatApp Business. All
tools of web version can be used in application, all conversations are
saved in ChatApp Dialog and in Bitrix24.
Yes, you can use the service 2 days for free. This is enough to
connect messengers to CRM and test ChatApp tools: chatbot, messaging,
parser, inviter, quick responses, widget for website.
Can’t find an answer to your question? Leave your contact details, ChatApp
specialist will get in touch with you
Leave contact details
