ChatApp – service for popular messengers (WhatsApp and Telegram) integration to CRM-systems (Bitrix24, AmoCRM).
Permanent online communication with clients is an important competitive advantage of any business.
New users of ChatApp are recommended to start with mastering a tool for all employees’ communication with clients in shared chat window. The next steps may be thefollowing:
- automation of business-processes by robots and bots;
- setting of automatic responses;
- development and maintenance of quick responses database;
- categorization of users;
- implementation of tags system allowing to segment a client database into categories.
Detailed instructions are given in the Knowledge Database, where you can find answers to all questions:
- how to start and how to connect WhatsApp and Telegram channels;
- how to install and set up the application inside the CRM-system (Bitrix24 or Amo);
- how to write first to a client in WhatsApp or Telegram using CRM;
- how to receive messages from messengers to the CRM-system and how to assign responsible users;
- how to implement robots, bots and other automatic activities.
It’s quite easy to make everything out by reading carefully detailed instructions from the Knowledge Database, and if something is an issue you could always contact the tech support.
If you want to implement all the features of messengers integration either without entering into details of CRM setup, or you have no time or available experienced specialists, then the ChatApp has a list of proven partners who will help to integrate messengers and setup business processes directly for specific aspects of your business.
You may not even realize how many processes could be automized or optimized, and experienced specialists will help you with that. The list of partners. The list of partners.
ChatApp is developing, expands its functionality, implements new integrations of CRM-systems and new messengers so the Knowledge Database is permanently updated. If you have not found an answer to your question, please contact the tech support to get a quick help and soon the answer to your question will be here to assist new clients.
- WhatsApp Business API connection
- Confirming the company on Facebook
- How to calculate dialogs price in WhatsApp Business API
- How to pay for WhatsApp Business API conversations via ChatApp
- Create WABA template
- WABA Template Examples
- Status - green option
- WhatsApp test number
- Share WhatsApp message template
- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- Sending a WABA message
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24