+55 (21) 960104492
Log In Free trial
Select region

ChatApp Assistant

An application for searching for typical and quick answers in messengers from the company's knowledge base

The application is in beta testing, bugs are possible

ChatApp

Now templates will always be at hand, and keyword search will eliminate the need to manually search for the answer. ChatApp Assistant will help the operator find typical answers for any communication channels from the company's knowledge base

Optimization

Now the only link between the client and the Company is the operator

Answers

The ability to quickly respond to the client in a pop-up called by hotkeys

Online consultations

Directly in chats - expand your database and reduce customer response time

Knowledge base

Filling the knowledge base, you can feed the answers to the bot, continuously training it

All operators

are experts in communication channels

Company knowledge base

customer application information

Telegram

messengers

translation conversion change

Search

Now the only link between the client and the Company is the operator

How to connect Telegram?

In billing cabinet

Answers

Employees receive new questions from customers and collect ready-made answers

In billing cabinet

Set up Telegram in billing cab

Management

The team can independently manage the knowledge base - correct the wording and answers

Effective customer service solution

Who is the app for?

ChatApp Assistant will cope with highly loaded lines in various business areas if you need ready-made information for existing customers in chats:

ChatApp

Even with competent content and good usability, users still have questions about product design, characteristics, differences between certain models when choosing, comparing, adding to the cart and paying

ChatApp

IT companies, digital service providers - consultations, technical support on software features and settings, hardware solutions, assistance to regional Internet and cable TV providers

ChatApp

Clarifications on appointments with a specialized doctor, cost of services, appointment time, conditions for testing and diagnostics

ChatApp

Assistance to reservation departments, feedback from visitors to establishments, consultations and project support, SERM

ChatApp

Initial consultations on certain issues, recording, clarification of the cost of services

ChatApp

Consultations on procedures, effects, indications and contraindications, appointment with specialists

ChatApp

Homework, instructions for implementation, test exercises

Try now

Cases

Technical support:

Use our Knowledge Base or leave a request and we will contact you soon.

Knowledge base