ChatApp Assistant
An application for searching for typical and quick answers in messengers from the company's knowledge base.
Now templates will always be at hand, and keyword search will eliminate the need to manually search for the answer. ChatApp Assistant will help the operator find typical answers for any communication channels from the company's knowledge base.
Optimization
Now the only link between the client and the Company is the operator
Answers
The ability to quickly respond to the client in a pop-up called by hotkeys
Online consultations
Directly in chats - expand your database and reduce customer response time
Knowledge base
Filling the knowledge base, you can feed the answers to the bot, continuously training it
All operators
are experts in communication channels
Company knowledge base
Effective customer service solution
-
Response Optimization
and answer instructions
-
Providing instructions
for problem solving
-
Structure and sorting
by folders of ready-made solutions
-
Implementing a list of services
for text responses
-
Quick search for typical answers
-
Assistance in the development of employees
-
Preparation of duty phrases
-
Preparation of instructions
Who is the app for?
ChatApp Assistant will cope with highly loaded lines in various business areas if you need ready-made information for existing customers in chats:
Even with competent content and good usability, users still have questions about product design, characteristics, differences between certain models when choosing, comparing, adding to the cart and paying.
IT companies, digital service providers - consultations, technical support on software features and settings, hardware solutions, assistance to regional Internet and cable TV providers.
Уточнения по записям на прием к профильному врачу, стоимость услуг, время приема, условия для сдачи анализов и диагностики.
Assistance to reservation departments, feedback from visitors to establishments, consultations and project support, SERM.
Initial consultations on certain issues, recording, clarification of the cost of services.
Consultations on procedures, effects, indications and contraindications, appointment with specialists.
Homework, instructions for implementation, test exercises.
-
Online store
Even with competent content and good usability, users still have questions about product design, characteristics, differences between certain models when choosing, comparing, adding to the cart and paying.
Try now
-
IT companies and digital service providers
IT companies, digital service providers - consultations, technical support on software features and settings, hardware solutions, assistance to regional Internet and cable TV providers.
Try now
-
Medical clinics, centers, telemedicine services
Уточнения по записям на прием к профильному врачу, стоимость услуг, время приема, условия для сдачи анализов и диагностики.
Try now
-
HoReca sphere
Assistance to reservation departments, feedback from visitors to establishments, consultations and project support, SERM.
Try now
-
Estate agencies, lawyers
Initial consultations on certain issues, recording, clarification of the cost of services.
Try now
-
Beauty sphere, beauty salons
Consultations on procedures, effects, indications and contraindications, appointment with specialists.
Try now
-
Cases
Still have questions?
Use our knowledge database or send a request and we'll contact you soon
Knowledge database- Tech support:
- Mon-Sun from 7:00 to 22:00
-
Messengers
@Chatapp_online_bot
+55 (21) 960104492
-
Contacts
Copied support-en@chatapp.online