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Implementation services for Bitrix24

ChatApp implementation packages are a great way to quickly navigate and evaluate all the features of the service.

Quick implementation, configuration and problem solving with Functional Packages will significantly reduce the time spent on learning and connecting the service products.

Quick start Implementation of 1 channel to any CRM

Quick basic connection of ChatApp service

  • Registration of an account owner
  • Connection of one channel in 2-days test period
  • Employees registration. Provision of access rights to channels.
  • Setup of general tags: not developed, in progress, ready
  • Demonstration in ChatApp Dialog

Period:

1 hour, once when connection each channel

Price:

Free

Channels

Any of:
WhatsApp,
WABA,
Viber,
Avito,
VK
Сhoose an integrator

Technical support – consulting

Online solution of issues related with the use of ChatApp service

Free consultations on work in ChatApp, maximum 3 hours per month. Answers to questions, links to instructions on ChatApp setup and operation

Period:

3 hours per month max.

Price:

Free

Channels

Any of:
WhatsApp,
WABA,
Viber,
Avito,
VK
Сhoose an integrator

Technical support – administration

Service administration in the form of subscription services.

  • Online testing of channels by request
  • Troubleshooting
    • Lock out or ban in messengers
    • Revised or out of date business processes
    • Changed or out of date forms of documents sent via messengers
  • Connection of hired (discharged) employees, changes in business processes.
  • Online solution of any issues related with the use of ChatApp service
  • Provision of stable and continuous work of an integration
  • Maximum 10 hours of work included

Period:

10 hours per month max.

Price:

10000 ₽ per month

Channels

Any of:
WhatsApp,
WABA,
Viber,
Avito,
VK
Сhoose an integrator

Implementation of ChatApp in Bitrix24

Turnkey, full setup and training.

  • Authorization of all messengers and setup of connectors in Bitrix24.
  • Setup of open line
    • Setup of open line
    • Work schedule
    • Work evaluation
    • Addition of responsibles to an open line
  • Setup of dialog tags, transfer of sales funnel stages to dialog tags..
  • Setup of access rights to CRM
  • Setup of access rights to a channel.
  • Filling out auto-responses
  • Setting up the 1st business process.
  • Employees training for two hours
    • How to write first to the client
    • How to work with chats and to switch dialogs between employees,
    • History of communication with client
    • Setting of tasks from the chat, etc.

Period:

Implementation period 2 weeks

Price:

25000 ₽

Channels

Any of:
WhatsApp,
WABA,
Viber,
Avito,
VK
Сhoose an integrator

Additional services

Phone setup

Ensures stable operation of an integration through a phone

  • Authorization of a number in messenger, testing the possibility to authorize the number.
  • Connection of a new number, including assistance in selection of a telephony with possibility to authorize messengers.
  • Setup of a background mode with allowance for used device specifics
  • Check and adjustment of the background mode in 2, 4, 8, 24 hours (testing is performed for three business days). Application operation is tested without access of client company employees to it.
  • Training on how to monitor a device status

Period:

3–5 business days

Price:

10000 ₽

Channels

WhatsApp through Chat-App provider
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Preparation of bulk messaging

Marketing

  • Preparation of an audience for messaging based on clients
  • Setup of 3 types of bulk messaging
    • information
    • service
    • marketing
  • Setup of messaging schedule, message, intervals between messages
  • Accumulation of audience for messaging by Telegram groups parsing
  • Messaging without lock out or messaging with feedback.

Period:

days

Price:

15000 ₽

Channels

Bot setup (Wit, DialogFlow, QnA Maker) for automatic answers to standard questions from the Knowledge base

Turnkey, full setup and training

  • Upload of a QA list to the Knowledge base of a bot prepared by client.
  • Testing and adjustment (once).
  • Two hours training on bot database update for employees.

Period:

15 hours max.

Price:

15000 ₽

Channels

Any of:
WhatsApp,
WABA,
Viber,
Avito,
VK,
Telegram
Сhoose an integrator

Synchronization of phone contacts and CRM.

Required for removal of personal account limits

Channels

Telegram

Period:

7 hours max

Price:

7000 ₽

Preparation and moderation of WABA templates

Setup

  • Collection of data from chats with clients
  • Preparation of text templates
  • Preparation of media templates
  • Preparation of templates with buttons
  • Running 1st bulk messaging using a template.
  • Employees training on templates preparation. 2 hours

Period:

15 hours max

Price:

15000 ₽

Channels

Package: Sales promotion

Marketing

Setup of company's internal processes automation to promote sales and increase conversion
Includes:
  • Sales generator
  • Setup of overtaking robots

Period:

7 days

Price:

15000 ₽

Channels