ChatApp Assistant

An application for searching for typical and quick answers in messengers from the company's knowledge base

The application is in beta testing, bugs are possible

Now templates will always be at hand, and keyword search will eliminate the need to manually search for the answer. ChatApp Assistant will help the operator find typical answers for any communication channels from the company's knowledge base

Optimization

Now the only link between the client and the Company is the operator

Answers

The ability to quickly respond to the client in a pop-up called by hotkeys

Online consultations

Directly in chats - expand your database and reduce customer response time

Knowledge base

Filling the knowledge base, you can feed the answers to the bot, continuously training it

All operators

are experts in communication channels

Company knowledge base

customer application information

messengers

translation conversion change

Search

Now the only link between the client and the Company is the operator

How to connect Telegram?

In billing cabinet

Answers

Employees receive new questions from customers and collect ready-made answers

In billing cabinet

Set up Telegram in billing cab

Management

The team can independently manage the knowledge base - correct the wording and answers

Effective customer service solution

Response Optimization

and answer instructions
Providing instructions

for problem solving
Structure and sorting

by folders of ready-made solutions
Implementing a list of services

for text responses
Quick search for typical answers
Assistance in the development of employees
Preparation of duty phrases
Preparation of instructions

Who is the app for?

ChatApp Assistant will cope with highly loaded lines in various business areas if you need ready-made information for existing customers in chats:

Online store

Even with competent content and good usability, users still have questions about product design, characteristics, differences between certain models when choosing, comparing, adding to the cart and paying

IT companies

IT companies, digital service providers - consultations, technical support on software features and settings, hardware solutions, assistance to regional Internet and cable TV providers

Medical field

Clarifications on appointments with a specialized doctor, cost of services, appointment time, conditions for testing and diagnostics

HoReCa sphere

Assistance to reservation departments, feedback from visitors to establishments, consultations and project support, SERM

Estate agencies

Initial consultations on certain issues, recording, clarification of the cost of services

Beauty sphere

Consultations on procedures, effects, indications and contraindications, appointment with specialists

Online schools

Homework, instructions for implementation, test exercises

Online store

Even with competent content and good usability, users still have questions about product design, characteristics, differences between certain models when choosing, comparing, adding to the cart and paying
Try now
IT companies and digital service providers

IT companies, digital service providers - consultations, technical support on software features and settings, hardware solutions, assistance to regional Internet and cable TV providers
Try now
Medical clinics, centers, telemedicine services

Clarifications on appointments with a specialized doctor, cost of services, appointment time, conditions for testing and diagnostics
Try now
HoReCa sphere

Assistance to reservation departments, feedback from visitors to establishments, consultations and project support, SERM
Try now
Estate agencies, lawyers

Initial consultations on certain issues, recording, clarification of the cost of services
Try now
Beauty sphere, beauty salons

Consultations on procedures, effects, indications and contraindications, appointment with specialists
Try now
Teachers and online schools

Homework, instructions for implementation, test exercises
Try now