Messengers and social media integration with Yclients
Combination of CRM and messengers features into one system with efficient tools to increase customers service quality
Integrations
Start a chat with a customer
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Personal user accounts, it may be used by a business when the number of conversations is low
WhatsApp
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Pusiness account, keeps reputation of serious companies safe. Status of a business account is confirmed with a green tick and distinguishes from other users in the list of chats
WhatsApp Buisness
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Is registered as a personal account of an employee, use it to start a chat with customers. Take care of customers' databases, allocating accounts for employees and connecting them to ChatApp
Telegram
Receive customers addresses
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Is a business account, used for receipt of addresses from company's website
Telegram Bot
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Is a connection of Vkontakte social media business account, works with messages and comments received from social media
Vkontakte
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Is a business account, used for receipt of addresses from company's website
Viber Bot
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Processing of addresses received from Avito online classified. Answer to customers in a common window or set up automation and bot
Avito
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Processing of addresses received from Email. Answer to customers in a common window or set up automation and bot
Email
Platform features
Do not wait for a customer to write you, write him yourself. Select a contact you need and start a chat in WhatsApp or personal Telegram
A bot will automatically schedule an appointment with specialists selecting required service, suitable date and time, add a record to a time schedule
Employees do not need to call customers around anymore - the system itself will remind in a messenger on the need to visit a specialist
- Tools for collecting and analyzing incoming requests
- Preset scenarios for feedback collection
- Selection of loyal customers for their redirection to dedicated feedback platforms
Feature of roles assignment and chats distribution between employees for companies with big number of requests
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Start a chat
Free trialDo not wait for a customer to write you, write him yourself. Select a contact you need and start a chat in WhatsApp or personal Telegram
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Appointment to a specialist
Free trialA bot will automatically schedule an appointment with specialists selecting required service, suitable date and time, add a record to a time schedule
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Customers notification about an appointment
Free trialEmployees do not need to call customers around anymore - the system itself will remind in a messenger on the need to visit a specialist
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Messenger marketing
Free trial- Tools for collecting and analyzing incoming requests
- Preset scenarios for feedback collection
- Selection of loyal customers for their redirection to dedicated feedback platforms
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Chats distribution
Free trialFeature of roles assignment and chats distribution between employees for companies with big number of requests
Yclients
- Automatic appointment to a specialist via WhatsApp, Telegram, VK
- How to use a bot as an administrator assistant
- Review of possible errors and troubleshooting
- Integration with yClients
- Company and bot settings
FAQ
Yes, they can. By setting a bot in the Dashboard
Yes, they can. By setting a bot in the Dashboard
Yes, it is. By setting automatic messages sending
Yes, it is. Both from yClients dashboard, and from ChatApp dashboard
Yes, you can. In a tab for communication with customers
Why choose ChatApp
Cases
Technical support:
Use our Knowledge Base or leave a request and we will contact you soon.
Knowledge base
