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Messengers integration with c Bitrix24

Write directly from CRM
to WhatsApp, Viber, Telegram, VK, Avito, Email

Try now

Why ChatApp?

Our solution is a deep integration with CRM.
In your work with messengers you may use all the tools of Bitrix24:
messaging, bots, business processes, CRM marketing

Write first in WhatsApp and Telegram

Send messages to customers from CRM by phone number: tell about promotions and updates

Automate communication

Set up automatic answers, automatically create groups and invite clients from CRM

Speed up with quick responses

When all operators are busy, a bot will send quick responses. Bot trains itself from operators dialogs

Send media files without any limitations

CRM documents, pictures, video, voice messages. Number of files is unlimited

Communicate with customers in the way they used to

ChatApp resolver bot will tell whether customer uses WhatsApp or Telegram

Get rid of cleaning doubles

ChatApp will spot a customer who writes from different channels and add info to the card already existing

ChatApp is a multichannel system

WhatsApp Business

Write to WhatsApp from Bitrix24 or single inbox ChatApp

  1. Write first by a phone number
  2. Send message templates manually or with a bot
  3. Track delivery and read status of messages
  4. Track statuses of 24 hour windows with an indicator
  5. Answer faster with a common database of standard answers and ChatApp bot
  6. Add undesired users to a blacklist

Telegram Personal

Пишите в Telegram из Битрикс24 или единого окна ChatApp

  1. Check whether a customer uses Telegram with a resolver bot
  2. Write first by a phone number or @username
  3. Track delivery and read status of messages
  4. Automate creation of group chats, addition of participants and messaging
  5. All messages sent from Telegram app will be saved in Open lines
  6. Answer faster with a common database of standard answers and ChatApp bot
  7. Add undesired users to a blacklist

WhatsApp ChatAPI

Write to WhatsApp from Bitrix24 or single inbox ChatApp

  1. Check whether a customer uses WhatsApp with a resolver bot
  2. Write first by a phone number
  3. Track delivery and read status of messages
  4. Automate creation of group chats, addition of participants and messaging
  5. All messages sent from WhatsApp will be saved in Open lines
  6. Answer faster with a common database of standard answers and ChatApp bot
  7. Add undesired users to a blacklist

Telegram bot

Write to Telegram from Bitrix24 or single inbox ChatApp

  1. Automatically send messages to group chats
  2. Quote the customer’s messages
  3. Speed up conversations with quick responses and ChatApp bot
  4. Add undesired users to a blacklist
  5. Write in all channels from common window of ChatApp Dialog, dialogs will be saved in Bitrix24

Viber bot

Write to Viber from Bitrix24 or single inbox ChatApp

  1. Track delivery and read status of messages
  2. Answer faster with a common database of standard answers and ChatApp bot
  3. Add undesired users to a blacklist

VK

Write to VK from Bitrix24 or single inbox ChatApp

  1. Answer to comments on posts, goods and services directly from CRM
  2. Quote the customer’s messages
  3. All messages sent from VK app will be saved in Open lines
  4. Answer faster with a common database of standard answers and ChatApp bot
  5. Add undesired users to a blacklist

Avito

Write to Avito from Bitrix24 or single inbox ChatApp

  1. All messages sent from Avito app will be saved in Open lines
  2. Answer faster with a common database of standard answers and ChatApp bot
  3. Add undesired users to a blacklist

Email

Email in a single channel system

  1. Sending and receiving robotic messages
  2. Tracking message delivery statuses
  3. Sample responses with machine learning
  4. Typical prepared message templates
  5. Adding unwanted users to the blacklist
  6. Using labels for customer segmentation
  7. Using the bot constructor to build communications

How much does messengers integration with Bitrix24 cost

You pay only for those channels you use.

Calculate connection price
with the online calculator

Calculator

More offers

ChatApp Dialog

Combine all of your messaging apps in one place, all dialogs are synchronized with CRM

More

Smart Messaging

Send bulk messages in WhatsApp and Telegram, without a risk of account lock-out

More

Parser

Automatically invite users to Telegram and WhatsApp groups

More

Inviter

Collect users data from open Telegram groups and expand database of customers

More

How to install ChatApp in Bitrix24

Integrate messengers with Bitrix24 in 15 minutes

Install ChatApp application in Bitrix24 market
Select channels you use to communicate with customers
Connect channels via connectors to open lines

Frequently asked questions

How much does it cost to connect Bitrix24 to messengers and social media?

The price depends on a number of communication channels. Integration with Bitrix24 is free, you pay only for those messengers and social media you use. Calculate the price of integration with online calculator

How many persons may work simultaneously?

In ChatApp Dialog you can connect unlimited number of operators for no additional price. To connect an additional employee, register him/her in the service and add him/her to a line in My Account

Can I work using a phone?

Yes, you can work in mobile app Bitrix24 or ChatApp Business. All tools of web version can be used in application, all conversations are saved in ChatApp Dialog and in Bitrix24

Is there a test period?

Yes, you can use the service 2 days for free. This is enough to connect messengers to CRM and test ChatApp tools: chatbot, messaging, parser, inviter, quick responses, widget for website

Integrators

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Chatbot scripts

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