Integration of messengers with Bitrix 24 | ChatApp

Messengers integration with c Bitrix24

Write directly from CRM
to WhatsApp, Viber, Telegram, VK, Avito

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Why ChatApp?

Our solution is a deep integration with CRM.
In your work with messengers you may use all the tools of Bitrix24:
messaging, bots, business processes, CRM marketing.

Write first in WhatsApp and Telegram

Send messages to customers from CRM by phone number: tell about promotions and updates

Automate communication

Set up automatic answers, automatically create groups and invite clients from CRM

Speed up with quick responses

When all operators are busy, a bot will send quick responses. Bot trains itself from operators dialogs

Send media files without any limitations

CRM documents, pictures, video, voice messages. Number of files is unlimited

Communicate with customers in the way they used to

ChatApp resolver bot will tell whether customer uses WhatsApp or Telegram

Get rid of cleaning doubles

ChatApp will spot a customer who writes from different channels and add info to the card already existing

ChatApp is a multichannel system

WhatsApp Business

Write to WhatsApp from Bitrix24 or single inbox ChatApp

  1. Write first by a phone number
  2. Send message templates manually or with a bot
  3. Track delivery and read status of messages
  4. Track statuses of 24 hour windows with an indicator
  5. Answer faster with a common database of standard answers and ChatApp bot
  6. Add undesired users to a blacklist

Telegram Personal

Пишите в Telegram из Битрикс24 или единого окна ChatApp

  1. Check whether a customer uses Telegram with a resolver bot
  2. Write first by a phone number or @username
  3. Track delivery and read status of messages
  4. Automate creation of group chats, addition of participants and messaging
  5. All messages sent from Telegram app will be saved in Open lines
  6. Answer faster with a common database of standard answers and ChatApp bot
  7. Add undesired users to a blacklist

WhatsApp ChatAPI

Write to WhatsApp from Bitrix24 or single inbox ChatApp

  1. Check whether a customer uses WhatsApp with a resolver bot
  2. Write first by a phone number
  3. Track delivery and read status of messages
  4. Automate creation of group chats, addition of participants and messaging
  5. All messages sent from WhatsApp will be saved in Open lines
  6. Answer faster with a common database of standard answers and ChatApp bot
  7. Add undesired users to a blacklist

Telegram bot

Write to Telegram from Bitrix24 or single inbox ChatApp

  1. Automatically send messages to group chats
  2. Quote the customer’s messages
  3. Speed up conversations with quick responses and ChatApp bot
  4. Add undesired users to a blacklist
  5. Write in all channels from common window of ChatApp Web, dialogs will be saved in Bitrix24

Viber bot

Write to Viber from Bitrix24 or single inbox ChatApp

  1. Track delivery and read status of messages
  2. Answer faster with a common database of standard answers and ChatApp bot
  3. Add undesired users to a blacklist

VK

Write to VK from Bitrix24 or single inbox ChatApp

  1. Answer to comments on posts, goods and services directly from CRM
  2. Quote the customer’s messages
  3. All messages sent from VK app will be saved in Open lines
  4. Answer faster with a common database of standard answers and ChatApp bot
  5. Add undesired users to a blacklist

Avito

Write to Avito from Bitrix24 or single inbox ChatApp

  1. All messages sent from Avito app will be saved in Open lines
  2. Answer faster with a common database of standard answers and ChatApp bot
  3. Add undesired users to a blacklist

How much does messengers integration with Bitrix24 cost

You pay only for those channels you use.
Integration with Bitrix24 is free

Calculate connection price
with the online calculator

Calculator

More offers

ChatApp Web

Combine all of your messaging apps in one place, all dialogs are synchronized with CRM.

ChatApp Business

Mobile app. Supports all ChatApp tools, synchronizes with ChatApp Web and CRM.

Smart Messaging

Send bulk messages in WhatsApp and Telegram, without a risk of account lock-out.

Parser

Automatically invite users to Telegram and WhatsApp groups

Inviter

Collect users data from open Telegram groups and expand database of customers

How to install ChatApp in Bitrix24

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and ChatApp specialist will get in touch with you

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Integrate messengers with Bitrix24 in 15 minutes

Install ChatApp application in Bitrix24 market
Select channels you use to communicate with customers
Connect channels via connectors to open lines

Frequently asked questions

How much does it cost to connect Bitrix24 to messengers and social media?

The price depends on a number of communication channels. Integration with Bitrix24 is free, you pay only for those messengers and social media you use. Calculate the price of integration with online calculator.

How many persons may work simultaneously?

In ChatApp Web you can connect unlimited number of operators for no additional price. To connect an additional employee, register him/her in the service and add him/her to a license in My Account.

Can I work using a phone?

Yes, you can work in mobile app Bitrix24 or ChatApp Business. All tools of web version can be used in application, all conversations are saved in ChatApp Web and in Bitrix24.

Is there a test period?

Yes, you can use the service 2 days for free. This is enough to connect messengers to CRM and test ChatApp tools: chatbot, messaging, parser, inviter, quick responses, widget for website.

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