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Chatbot Templates
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Sending a template WABA\WACA
The bot reacts when a person reads a broadcast but doesn't respond— in such cases, it sends a new message.
Messenger Check
The chatbot verifies if a person is present in a particular messenger.
Chat bot for interactive menu
The chat bot provides information about the menus of Burger King restaurants, helps find answers to questions about branches, contact details, promotions, the King Club loyalty program, current vacancies, and also helps place orders with delivery.
Lead Generation and Segmentation
The chatbot collects information about the CRM experience, main tasks, and the number of employees through clarifying questions. The obtained data is then forwarded to a manager who passes it on to a qualified lead for CRM system implementation.
Customer Data Collection
The chatbot helps collect customer contact details and offers a gift. It uses regular expressions to validate entered phone numbers and email addresses against international standards. Upon successful validation, it provides a course on the ChatApp Bot Builder.
The service evaluation
The bot requests feedback or comments on the service provided. In Bitrix24, this occurs when moving a deal card to a new stage — the bot adds the customer's response to the same card. To ensure proper functioning of the scenario in CRM, webhook reception must be configured.