Web widget allows a customer to communicate with company in a channel he likes. It increases site conversion to leads and reduces lead cost. All leads are sent directly to CRM, and customers’ contacts saved to database.
How does a web widget work?
- A customer clicks on the widget, selects suitable messenger and writes his messages there.
- A message from customer comes to CRM, ChatApp Web, ChatApp Business mobile app – all is synchronized.
- Answer from messenger applications, CRM or ChatApp Web – dialogs are saved everywhere.
- Connect automatic answers and chatbots, use all CRM tools – ChatApp already has ready-made messenger integrations with CRM.
ChatApp widget advantages
- Installation in 10 minutes: unlike CRM widgets, in ChatApp you do not need pass messengers moderation.
- Add any links to the widget: callback, email, any messengers and social media – up to 8 icons.
- Flexible settings: change the color of icons to match website design, select widget location on the screen, add hints.
- Edit the widget at any time in ChatApp MyAccount. No need to add script to the site code – widget will change automatically.
- Widget will open messenger application if a customer visits the site from mobile device.
Use ChatApp tools to keep in touch with clients, push up sales and increase support quality
Add answers to FAQs to database and send them instantly in a chat. This will not only speed up communication, but also increase the quality of consultations.
Quick responses chatbot
Turn on the bot in off-time or when all operators are busy. Bot will select the answers from the database and send them in a chat.
Collect contacts from open Telegram groups and expand database of customers. For example, if you want to create a group for your course on marketing, you may upload contacts from other groups with similar subjects.
Inviter in Telegram and WhatsApp
Automatically invites users to Telegram and WhatsApp groups where you are an administrator. You can invite customers from CRM, all contacts you had a conversation with in messengers, users from open Telegram groups.
Smart messaging in Telegram and WhatsApp
Send bulk messages in Telegram and WhatsApp without a risk of account lock-out. Due to flexible frameworks smart messaging does not excite suspicion.
ChatApp is a multichannel messaging plaform for business. It integrates WhatsApp, Telegram, VK, Viber, Avito with CRM.
Push up sales with ChatApp 🏄