1. Set up your company's working hours in the "My Business" section
2. Go to your ChatApp personal account and select "Bot" in the left-side menu.
3. Create the Non-Working Hours condition. Write the text of the answer, and the bot will send the text to the user who applied on the day off.
![](https://chatapp.online/images/2023/1/24/1VCRYwvJsWVQMtC9JwC2qltLx99KWz2BvaoDAsED.png)
4. In the text, specify the company's working hours, and the client will receive a corresponding message from the bot. That way the client will know when it will be necessary to address to you again.
![](https://chatapp.online/images/2022/9/5/qkfRBCVqq8Mv48dTRaE6aiBVdqeLZwCj23TErZcJ.png)
If a request is received during non-working hours, the bot will notify about this, but if the employee continues the dialog, the bot will consider the dialogue active and when closed, the standard process with a notification and a rating request will work when closing.
Notification about non-working hours comes exactly once a day. If there are several chat sessions during non-working hours, there will be no repeated notifications.