Import allows you to upload chat history from Telegram Personal and WhatsApp so you can continue conversations with clients in Dialogs while keeping past correspondence.
Where to Find Import
- For new users who don’t yet have chats in the system, the Go to Upload button will be available directly from the dialog list:
- If you already have chats in Dialogs, go to Settings:
- Then select the Import dialogs menu item:
- In the Messengers section, select the required messengers:
- Next, choose a Period. Several options are available:
- In a week
- In a month
- For 3 months
- For the year
- Choose a period
When choosing Custom period, you can select any interval within the past year:
Only dialogs from the last year can be imported.
Click the Upload button to start the import:
Section Structure
Messengers – import settings for WhatsApp and Telegram, period selection, and connected accounts.
In Progress – list of all active imports. Here you can stop or cancel an upload.
History – list of completed imports: successful, with errors, or with no new messages. A Restart button is available for failed imports.
Import Process
After starting an import, it will appear under In Progress. This section shows the number of active uploads and their statuses.
Possible statuses:
- In queue
- Loading
You can cancel an active import. If it is in Loading status, a confirmation window will appear upon cancellation.
Once the upload is complete, you will receive a notification: “Messages uploaded successfully.”
Importing Messages Inside a Chat
In each personal chat, there is a Load more button (displayed at the top of the dialog):
Clicking the button loads up to 50 previous messages. A progress indicator appears inside the button during loading:
Clicking the success notification takes you to the last uploaded message.
Import supports only personal chats — messages from channels and groups are not imported.
If no new messages are found, the user will see the notification: “No new messages found for upload.”