Enabling employee access to quick replies / ChatApp
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Enabling employee access to quick replies

In the left sidebar, select "Knowledge Base".

And click on the "share" icon in the created section to which you want to give access.

share button

In the opened window, enter the employee's email, and select whether the employee will be able to edit the database or only read. And click Add User.

Share list window

Now, these employees will be able to view and edit the quick response database.