Access to the channel of responsible employees

Start work
• Buy license
• Connecting messengers
• You can work without CRM
• Integration with CRM
• Channel Access Rights
• Change Password

Adding instant messengers
Connect Telegram
• Connect Telegram personal
Connect WhatsApp
WEB WhatsApp
• Connect WhatsApp through the Chat-API provider
• Configure Your Phone
• Android developer mode
Official WhatsApp business API (WABA)
• Connection instructions
• Create WABA template
• WABA Template Examples
• Authorization Form
• How to get the status of an official business account
Connect Viber
• Connecting Viber
Frequent Questions
• WEB WhatsApp
• FAQ licenses & channels

Working with Dialogs
• Messengers in one window
• Interactive tags

Bitrix24
Start business messanging
• Installing Application
• Connection of ChatApp channels to Bitrix24
• Send message first from CRM
Open channels settings
• Channel access
• All access rights in CRM
• WhatsApp Group Chats in Bitrix24
• Telegram Group Chats in Bitrix24
• Configure Open Channel
Automation rules
Group automation
• Create group
• Add member to group
• Send a message to group
• Send file to group
• Delete group
• Basic parameters
• Automation rules
• Phone check
• Send file
• Send CRM document
• Webhook of the messages WhatsApp
• Send WABA message template
• Choosing a messenger and license
• FAQ
BotApp
• About BotApp24
• Install BotApp24
• Teach Chatbot
• Create Chatbot
• Connect Chatbot to Bitrix24
• Add Chatbot to Open Channel
• Test Chatbot
• Configure Data Collection
• Chatbot Response to WhatsApp Calls
• Setting up a chatbot to collect feedback
• Configure Regular Expressions
• Special Characters for Regular Expressions
• FAQ. BotApp24
FAQ
• FAQ open channels
• FAQ of On-premise Edition
• FAQ licenses & channels
• WEB WhatsApp
• ChatApp Web
• Groups

AmoCRM
Start with amoCRM
• Widget installation
• Write by username in Telegram
• Send message from amoCRM
Salesbot
• Sending a message via Salesbot
Q&A
• WEB WhatsApp
• FAQ licenses & channels
• Group conversation in messengers
• ChatApp Web

Channels
Telegram
• Connect Telegram personal
• Write first in Telegram using a phone number from CRM
• Hidden phone
• Synchronize Telegram and CRM contacts
• Change account of Telegram
• FAQ Telegram (numbered)
• Parser Telegram groups

Campaing
• Campaigns in Bitrix24 via messengers
• Smart mailing through messengers - WhatsApp and Telegram
• Parser Telegram groups

For partner
• License list

For developers
• Connection ChatApp API
• Receiving inbound API events