FAQ about Automation rules of ChatApp

FAQ about Automation rules of ChatApp

 

Why doesn't the robot send a message to WhatsApp?

  • there is no contact or phone number in the CRM card;
  • the client does not have a messenger WhatsApp. A good solution would be to send a message through a channel - "personal Telegram". Authorization of the Telegram channel.
  • unrealistic conditions are set, you can remove the conditions and restart the Automation rules.

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