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FAQ about Automation rules of ChatApp
Why doesn't the robot send a message to WhatsApp?
- there is no contact or phone number in the CRM card;
- the client does not have a messenger WhatsApp. A good solution would be to send a message through a channel - "personal Telegram". Authorization of the Telegram channel.
- unrealistic conditions are set, you can remove the conditions and restart the Automation rules.
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24