bot to collect additional information: phone, email

Collect client contacts

In this article, we will set up a bot to collect additional information: phone, email

  • Go to your ChatApp Dashboard and select "Bot" in the left side menu.
  • Click on the "Bot" button in the Navigation section
  • Select "Collect additional information" in the "More" section:
  • On the right, in the drop-down menu, select which parameter you want to add and click on “+ Add parameter”:
  • Select Phone, Email to add fields to collect information. Enable the section “Collect additional information”:
  • Write text if necessary

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