If nothing helped, try reinstalling the ChatApp integration in Bitrix24.
1. Go to Market on the Bitrix24 sidebar.
![](https://chatapp.online/images/2023/2/20/7hDkGvZiKCaO2yjjK1BGNupB1xgMlBVhTHgmF07B.png)
2. Click More and select Installed apps.
![](https://chatapp.online/images/2023/3/9/w0fozcfHTpO39CIUXaEL8D94wrttDPF4WkqozAhY.png)
3. Click on the integration.
4. Click Uninstall.
![](https://chatapp.online/images/2023/3/9/IFsSTZvlVjE5QalQZvR98gasFwKOHHF5DGgIuJjq.png)
5. A window will open where you need to confirm the deletion. To save the settings, leave the checkbox “delete application settings and data” empty.
![](https://chatapp.online/images/2023/3/9/WwatCVudyqZJlmD8jCAq7LjZa1GKOQrmjncSpaQ1.png)
6. After the uninstall, the integration landing will not disappear, install the integration again right from here by clicking Install.
![](https://chatapp.online/images/2023/3/9/d7UDQJI6HpYzhuVuqq3FgrdCnfuWTZrELwiVhqzt.png)