Messengers in one window
ChatApp WEB is a tool that combines all incoming calls and dialogs of all instant messengers in one window.
ChatApp WEB can be used without connected CRM systems together with employees of your company.
- To use ChatApp WEB, go to your Personal Account and click on the "Open Chat" button in the side menu.
- Select a channel with connected messengers.
All messengers in one window.
Segmentation of customers into categories. Tags.
Business chat in a mobile application.
Write first by Username
- In the top menu, next to the search field, click on the "Add contact" (+) button.
- In the new window, enter @Username of the Telegram user you want to start a conversation with and click on the "Continue" button.
- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24