ChatApp Dialog is a tool that combines all incoming calls and dialogs of all instant messengers in one window.
ChatApp Dialog can be used without connected CRM systems together with employees of your company.
Tools to improve your work:
- Focus on client dialogs, automatic closing of dialogs from marketing and service messages
- Assigning people responsible for your task
- Automatic collection of feedback and customer contact data by the bot
- All messengers in one window
- Customer segmentation into categories - Tags
- Business chat in a mobile application
- To use ChatApp Dialog, go to the link.
- Select a channel with connected messengers.
Starting a new dialog from messenger contacts or CRM
How to add and use interactive tags (categories) in dialogs
How to create and use the database of quick typical answers from dialogs
Setting tasks from dialogs to CRM
How to integrate with CRM directly from the dialog
How to start a dialog using WhatsApp Business API (WABA) and use ready-made templates
Feedback and ratings right from the dialog
Analyzing work with dialogs
Opening and closing of a shift
Assign or change responsible persons
Automatic allocation of responsible persons function
Open shift, assigning responsible persons
Filter by responsible persons
Roles and rights