How to stop a bot with a command

How to stop a bot with a command

/stopbot - the command performs a complete stop of the bot for the current session, namely, the processes are stopped:

  • collection of additional information
  • subscriptions
  • collecting feedback
  • out-of-hours notices
  • dialog close notifications

Only the employee sees the /stopbot command.

For example, if the chat bot requests additional information from the client and it is necessary to interrupt the bot's work, then the command is used  /stopbot

What the dialog looks like for an employee:

What the dialog looks like for the user (the /stopbot command is not displayed):

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