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Getting Started in Quick Replies Bot

With the help of the Bot for quick responses, you can automate the work in dialogs and reduce the burden on technical support.
You need to create and configure a bot. Be sure to turn on the “Search in quick answers” function and turn on the Bot.

Bot Behavior:

  • The Bot automatically answers each question if the answer exists in the Quick Answers Database.
  • To stop the Bot for the current session with the client, write the /stopai command in strictly lowercase.
  • The Bot does not respond if there is no answer in the Quick Response Database.
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