With the help of the Bot for quick responses, you can automate the work in dialogs and reduce the burden on technical support.
You need to create and configure a bot. Be sure to turn on the “Search in quick answers” function and turn on the Bot.
![](https://chatapp.online/images/2023/3/27/oo2GBZu0hdUXbqgBgX0PEKoLQSPog60o02HWzfWv.png)
Bot Behavior:
- The Bot automatically answers each question if the answer exists in the Quick Answers Database.
![](https://chatapp.online/images/2023/3/27/Om2LT9PDw8ozWunI5jaB7XSOVR9i6ogvVONQPlqI.png)
- To stop the Bot for the current session with the client, write the /stopai command in strictly lowercase.
![](https://chatapp.online/images/2023/3/27/K5XMNaD0rPdsOL6dFEVebBy4cnKouDN1RfjuqHTu.png)
- The Bot does not respond if there is no answer in the Quick Response Database.