Installing Application ChatApp in Bitrix24
- Sign up in your personal account, Login and password sent to your mail when you sign up.
Use the demo version or purchase a license. Select the channel you want, for example:
Connect WhatsApp Business API (WABA). We recommend this official channel for integration WhatsApp;
Connection via chat-api provider. This channel depends on the correct phone setting.
- Go to Marketplace Bitrix24, install ChatApp. IMPORTANT!
- To install the application, you need administrator rights, do not use the account of an employee whose employee can be dismissed from the portal.
- Connecting the ChatApp channel to the open channel of Bitrix24.
- The first thing to check sending and receiving messages through a single window of all ChatApp WEB messengers;
- After checking in the WEB chat start working in the open lines, send message from Bitrix24.
Detailed step-by-step instructions for installing ChatApp:
- On your Bitrix24 portal, click the Applications menu item. After that, Market will open.
- Find app ChatApp. In the search bar, type ChatApp.
- Find the app in the list, and then click View.
- In the dialog box that opens, click Install.
- After installing the application, you must configure Bitrix24 connectors.
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24