Your partner account contains all the necessary tools to manage your customers' lines, as well as to monitor their payments and your bonuses.
NOTE: Create accounts separately for each client, it is not safe to keep all clients in one account. If you still have questions, we suggest you watch a video with detailed instructions.
Purchase and extension of the client's line
For ChatApp partners, we have developed several ways to purchase and extend lines for the client so that you could select the one that is more convenient for you.
Buying a line for a client from a personal account
You can buy a line from your personal account without going to the partner or client's account.
To find out how to do this, read the article "Buying a line to a client from personal account".
Purchase and extension of the client's line from the partner's account
When you receive a partner's account, an interface for managing customer lines appears in your personal account.
To find out how to buy and extend lines in it, read the article "Purchase and extension of the client's line from the partner's account".
Payment methods in the partner's account
There are several ways to pay the line to the client: issue an invoice to the client, pay the line by card or your company’s account. More about each:
How to issue an invoice to the client's company
You can issue an invoice to the client's company from your office so that they pay it themselves. Instructions for invoicing — in the article "Invoicing to the client".
How to pay for a client's line from your company's wallet
You can top up your company's account and pay the line to the client from it.
Read more in the article "How to pay for a customer's line from your company's account".
Payment using your bank details
After filling in the details of the company, you can receive an invoice for them. You can pay for it from the bank application or at a bank branch.
Instructions for this method are in the article "Payment by Invoice"
How to pay for a client's line with bonuses
When a partner purchases a line for 6 months or more, a discount for the duration is applied. And if the client pays for the line himself, the partner will receive cashback. Bonuses are displayed in the menu on the left under the profile icon. Bonuses are not tied to a specific company: they can be spent on the purchase and extension of any line.
Read more about this method in the article "Pay for the client's line with bonuses".
Automatic payment
In order to pay from the company's account, by card, and by account, you may use an auto payment. In the case of payment by invoice, the invoice will be issued 5 days before the end of the purchased line period.
To find out how to connect autopayment, read the article "Automatic payment".