Connection and setup of communication channels
- How to connect WhatsApp?
- How to connect Telegram?
- How to connect Viber?
- How to connect Avito?
- How to connect Vkontakte?
ChatApp integrates messengers directly or through providers.
To connect and set up channels:
- In My Account go to section Channels/Licenses.
- In the list go to settings of available channel in the correspondent license
- Set up connection for each channel:
- WhatsApp Business API
Official product for business, payment of traffic.
Guide on WhatsApp Business API (WABA) connection
How to connect Telegram?
- Telegram Personal
Personal account, a dialog with client may be initiated
Guide how to connect personal Telegram to ChatApp - Telegram Bot
An automated communication channel in which the Client starts the dialogue. To connect, you need to create a bot on the Telegram website, and then specify its secret tokken in the channel settings.
Instructions for connecting Telegram Bot
How to connect Viber?
- Viber Bot
An automated communication channel in which the Client starts the dialogue. To connect, you need to create a bot on the Viber website, and then specify its secret tokken in the channel settings.
Instructions for connecting Viber Bot
How to connect Avito?
- Avito
Channel with quick access to personal messages of the Avito service. To connect, you need to log in to the Avito website and allow access to the ChatApp application in the channel settings.
Instructions for connecting Avito
How to connect Vkontakte?
- Vkontakte
Connect a VKontakte group and reply to private messages and comments, send files and communicate with clients from a single ChatApp WEB window.
Instructions for connecting Vkontakte
*Connection stability depends on the mobile app settings on your device. We strongly recommend to use official connection via WhatsApp Business API for WhatsApp integration
- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24