Connection and setup of communication channels

• How to connect WhatsApp?
• How to connect Telegram?
• How to connect Viber?
• How to connect Avito? 
• How to connect Vkontakte?

ChatApp integrates messengers directly or through providers.

To connect and set up channels:

1. In My Account go to section Channels/Licenses.
2. In the list go to settings of available channel in the correspondent license
3. Set up connection for each channel:
   

• WhatsApp Business API
  Official product for business, payment of traffic.
  Guide on WhatsApp Business API (WABA) connection

How to connect Telegram?

• Telegram Personal
  Personal account, a dialog with client may be initiated
  Guide how to connect personal Telegram to ChatApp
• Telegram Bot
  An automated communication channel in which the Client starts the dialogue. To connect, you need to create a bot on the Telegram website, and then specify its secret tokken in the channel settings.
  Instructions for connecting Telegram Bot

How to connect Viber?

• Viber Bot
  An automated communication channel in which the Client starts the dialogue. To connect, you need to create a bot on the Viber website, and then specify its secret tokken in the channel settings.
  Instructions for connecting Viber Bot

How to connect Avito?

• Avito
  Channel with quick access to personal messages of the Avito service. To connect, you need to log in to the Avito website and allow access to the ChatApp application in the channel settings.
  Instructions for connecting Avito

How to connect Vkontakte?

• Vkontakte

Connect a VKontakte group and reply to private messages and comments, send files and communicate with clients from a single ChatApp WEB window.

Instructions for connecting Vkontakte

*Connection stability depends on the mobile app settings on your device. We strongly recommend to use official connection via WhatsApp Business API for WhatsApp integration