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Bitrix24 robot to send template message WhatsApp business API

You can start a dialogue through the channel of the official WhatsApp Business API only with a template message, which is pre-moderated by WhatsApp, in detail here.

Create and send for moderation a message template in your personal cabinet.

Robot menu: Send template message

 

Select template

The test account contains many examples

 

Parameters in template from CRM

Parameters in template WABA

 

Template with buttons

 

Template document (media)

To send a file, you need to specify the file ID from Bitrix24.Drive, see the instructions on how to determine the file ID.

template with file
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