In this article will go through the whole process of a phone number connection to WhatsApp Business API (WABA):
To connect WhatsApp Cloud API you need to have:
- Personal Facebook account.
- Access to your registered Facebook Business Manager account.
- No problems with your Facebook advertising account. If you launched advertising earlier, make sure there are no problems with your ad account.
- The phone number connected to WhatsApp Cloud API must be active and receive both calls and SMS. Make sure that answering machines and IVR (voice systems) on this number are disabled.
- Deleted WhatsApp account (not the application), before starting the connection process.
- Administrator access to Facebook Business Manager to implement settings and manage connections.
1. You can submit a connection request via the following link:
2. Fill in your contact details in the connection request form.
3. Check the box to confirm your consent to the processing of personal data and click “Submit.”
4. After submitting the connection request, a manager will contact you for a consultation before activation.
The WhatsApp Business API connection procedure without restrictions takes up to 40 minutes.
If there are restrictions on your Facebook account, their removal by Facebook may take up to 48 hours.
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