A bot is a smart program that lives in instant messengers and performs various functions, messages sent from them are processed by an external system. At the same time, for the user, communication with the bot looks like regular correspondence with a real person.
The ChatApp bot has ready-made scenarios where you do not need to think through, and debug work for a long time. We have prepared simple scripts to work with, using which you can start automating right now.
Ready scripts:
- Send welcome messages
- Collect query customer data
- Gather feedback and ratings
- Automatic responses to open and auto-close conversations
- Automatic responses after hours
- Monitor sales in Telegram and WhatsApp groups
- Collect user subscriptions to messengers
- Make an appointment for a specialist
- Dialog Distribution
- Response to messages
How does a bot work in a СhatApp Dialog?
After setting up the Bot in myAlpari, it is activated in ChatApp Dialogs and responds to new messages that arrive in the channel (messenger) connected to the line.
After selecting a dialog with the desired user, you can view the information collected by the bot about the user. To do this, click on the user's profile icon and select the "Information" section:
