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Payment methods and closing documents

In your ChatApp Personal account you can buy a line by selecting communication channels and access period for it. There are several ways of payment: from your personal account, by bank card or from the company's a/c via Invoice. The currency in ChatApp Personal account depends on the company's region.

CountryCurrency 
Russiarubles
Kazakhstantenge
Commonwealth of Independent States (CIS)tenge and dollars
Other countriesdollars

Payment from a company wallet

Each company has a separate wallet in Personal account. To pay for a line from the company's wallet, top up its balance. 

Read more about this method in the article Paying the line from a company wallet.

Payment by invoice

After filling in the company details in the line payment menu, an Invoice is automatically generated. The company must be a legal entity or sole proprietorship. Then you can pay for the line by bank transfer using company details or from the company's a/c via Invoice.

Read more about this method in the article Payment by invoice.

Payment by card

In Russia you can pay by Tinkoff card and services offered by Tinkoff Kassa: SberPay, Yandex Pay, SBP (Quick Payment System).

In Kazakhstan and other CIS countries, card payments are made through Robokassa service.

Read more about this method in the article Payment by bank card.

Automatic payment

When paying by card, PayPal or from the company's wallet you can connect autopayment.

Read more about this method in the article Connecting automatic payment.

Payment with bonuses

Bonuses are displayed in the menu on the left side under the profile icon. Bonuses do not belong to a particular company: you can spend them to buy or extend any line. Closing documents are not issued when you pay with bonuses.

Read more about this method in the article Paying with bonuses.

Closing documents

After you have paid for services, you can request closing documents and deeds.

Read more in the article Receiving closing documents.

Important: no closing documents are issued for topping up the company's wallet. You can request a service acceptance act only after the payment for the purchased lines has been debited from your wallet or by Invoice.

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