Viber connection

To connect a Viber bot to ChatApp, you need to install Viber on your smartphone or PC, create a bot and specify its token.

Fill out the form to submit a request to create a bot.
When the bot is created, you will become its administrator.
The token will appear in your Viber account. To get it, click: More → Settings → Bots → Edit Info → Your app key.

From February 5, 2024, new bots in Viber have become payable

Maintenance for each new bot now costs €100 per month;
The first welcome message remains free, replies to messages from the user are also free, but only within 24 hours. If the chatbot starts a dialog with the client again, the first message is charged at the tariff. The price depends on the region: for example, for Russia - 0.0196 euros (approximately 2 rubles).

Bots created before February 5 will not be affected by the changes. For more details, see the article Bot Commercial Model.

Viber connection in My Account of ChatApp

To receive and reply to messages from Viber, after registering in ChatApp, you need to buy a line with the Viber bot channel and set up the bot connection:

1. Go to the Selected Company section. Click on the line box.

2. Click connect to the right of Viber icon.

3. Enter the Bot Token and Sender Name.

4. Once successfully connected, the sender name and bot token will be displayed. There will also be an option to disable the Viber Bot.

5. Messages sent by Viber Bot will be displayed in ChatApp Dialog as well.

Viber integration to CRM

Leave a request for integrator services