Automatic payment is a regular payment for the line. In order not to pay for the service manually, automatic payment can be activated when you choose to pay by card or company wallet. With auto-payment enabled, the first attempt to charge for line renewal is made 60 hours before the line expires. If the payment fails, the system will make up to three additional attempts every 12 hours to renew the line.
This is how you can enable automatic payment:
- Go to your personal account;
- In the menu on the left, click Selected company;
- Click Buy a line or Extend for an already paid line;
- Select your access period and currency for payment. A 20% discount is available for a 12-month purchase; Select the desired communication channels and click To pay;
- In the payment area, activate the Enable automatic payment option;
- Select an autopayment method.
Automatic payment from company wallet
After activating the autopayment, press the From wallet (name of your company) button.
The shape of the payment button depends on the wallet balance: if the balance is enough, the button is active, if not enough - inactive, the wallet needs to be topped up.
How to replenish the balance, see the article Paying the line from a company wallet.
Automated card payment
- To activate autopayment from a bank card, select the bank card icon;
- Fill in the card details and click Pay.
Disabling automatic payment
- Go to the Selected company section and select the desired line;
- Click Autopay on the line;
- In the opened window, click Disable autopayment.