Tutorial How to write first from Bitrix24 Mobile App
Where to find features?
- Install ChatApp integration in Bitrix24.
- Login to the Bitrix24 mobile application.
- In the bottom menu, go to More.
- Go to the Market section.
- Select ChatApp for WhatsApp, Telegram, Viber.
- Sign in to your ChatApp account, if you haven't done this already.
You can be the first to write in the Start a Dialogue section:
![](https://chatapp.online/images/2023/3/3/zwbigQVnNuamEz1oYjQe5wTcrDQeBnQnpm5SOQx1.png)
Find a client in CRM
This option allows you to start a dialog with an existing entity in the CRM.
1. Select a lead, a transaction, a contact, or a company.
2. In the dialog box, select the messenger where you want to write to the client.
![](https://chatapp.online/images/2023/3/3/mYf1z2FLt32wGwLkGjgh12b1UzzNmKGuKbTYIaDc.png)
3. Go to the chat room by clicking on the push notification. Or from the bottom menu go to Chats → Lines.
![](https://chatapp.online/images/2023/3/3/o7aIMi9z70EnFyFYrAbgWMqmIkek2xkBHwBp2z1y.png)
4. Click Reply in the chat and continue the dialog.
![](https://chatapp.online/images/2023/3/3/mpzWDAAMWp1f4b4B9bFXmSpGnD11hjEATFcE3IC2.png)
Send message
This option allows you to send a message to a user who is not yet in your CRM.
1. Messages can be sent through channels:
2. Go to the chat room by clicking on the push notification or from the bottom menu go to Chats → Lines.
![](https://chatapp.online/images/2023/3/3/c0B1Irr5IbQBqq621KpCOIxSmGu1zcefsAti15yn.png)
3. Click Reply and continue the dialog.