Creating the company on Facebook

Step 1: Preparation stage

To create a company on Facebook* you need to have:

1. Personal profile

What should be on the personal profile

The personal profile must have real data, i.e. the full name and date of birth must match the information in the passport.

This is necessary to remove possible restrictions from the account through identity verification. In this case, it will be necessary to attach a passport.

In addition, if the personal profile is registered to a phone number, it is necessary to add an e-mail, as well as enable two-factor authentication.

2. Corporate e-mail

Corporate e-mail should have the same domain name as the company website. Also make sure your company website loads and supports HTTPS.

3. Company's website

Website requirements

The most simple website, business card, etc. will be appropriate.

Note: the website should have contact information with company details.

The data should be placed on one page of the site:

The official name of the company;
Full address with country, city, street, building number and postal code;
Company phone number.

Enter everything exactly as per the registration details.

It is important that the information on the website and in the company data on Facebook* is identical.

Facebook* runs a site and company verification when connecting WhatsApp Business API. If the information is different, Facebook* blocks the WhatsApp Business API account.

It is important that the website and company meet Facebook's requirements*. If the business category does not meet the requirements, the company will be blocked. Read more about the terms and conditions here*.

Step 2: Create a company in Facebook Business Manager*

1. Log in to your personal Facebook account*. In the same browser, without closing your personal page, go to Create a Facebook Business Manager* account.

Click "Create an account".

2. Fill in the company information exactly according to the company registration documents.

Click the "Submit" button.

3. After submitting, a message will appear that the account has been created and you need to confirm your e-mail address.

4. Go to your e-mail and click on the "Confirm" button from the e-mail. Confirm the e-mail in the same browser where you have Facebook* open to avoid errors. The email may end up in your Social Media folder.

Step 3: To fill in company information

1. Before applying for company confirmation, add the organization details.

On the Home page, click on the company name bar → the settings icon to the right of the name.

2. In the management menu on the left, find the item "Business Portfolio Information". This will open a tab with the company information.

Fill in the organization details.

Make sure that the information you send exactly matches the official data of your company.

How to fill in company information

Fill in the fields:

"Name" - as indicated in the company registration documents. If it is a sole proprietorship, the legal name of the company is FE name.

"Address, Line 1", "City", "State/Province/Region", "Index" - in full accordance with the legal address of the company as stated in the registration documents.

"Company Phone Number" - which belongs to this legal entity.

"Company Website" - the address of the company's website. The domain of the website must coincide with the domain of the company's e-mail address.

To connect WhatsApp Business API, go to ChatApp - Solutions - WhatsApp Cloud API - Connect - Submit a connection request. A manager will contact you.

*Facebook is owned by Meta, the organization's activities are recognized as extremist and banned in the Russian Federation

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