ChatApp is a powerful tool that allows you to integrate instant messengers directly or through providers.
To connect and configure communication channels:
1. Go to your Personal Account, to the Selected company section.
2. Select the desired company by clicking on Company selection in the upper right corner.
3. In the Lines list, click on the desired Line.
4. Or buy a new one if you have not already done so.
5. Set up a connection for each channel.
How to connect WhatsApp?
- WhatsApp Business API [WABA]
WABA is the official application for business, which, in addition to the functions available in the WhatsApp Business App, allows you to make marketing mailings, set up automation and integrate the messenger with a CRM system. To connect, you need to verify the company and pay for traffic.
Guide on WhatsApp Business API (WABA) connection
- How to connect WhatsApp through a provider
WhatsApp is a simple, secure, and reliable channel for exchanging messages and files in different formats (XLS, PDF, DOCX and others). Connection of a regular number is suitable for small businesses and novice users.
Instructions for connecting WhatsApp through a provider
How to connect Telegram?
- Telegram Personal
Telegram is a communication channel for instant exchange of messages, images, documents in different formats (XLS, PDF, DOCX and others). Easy and reliable communication channel with the ability to "write first". Connection is made through a personal account (number) Telegram.
Guide how to connect personal Telegram to ChatApp
- Telegram Bot
It is an automated communication channel in which the Сlient has the ability to communicate with a “Bot” that responds to pre-configured commands and triggers. To connect, you need to create a bot via Telegram, and then specify its secret token in the channel settings.
Instructions for connecting Telegram Bot
How to connect Viber?
- Viber Bot
The Viber bot is a virtual assistant that imitates the actions of a regular user (carries on a dialogue, answers questions). To connect, you need to create a bot on the official Viber website, and then specify its secret token in the channel settings.
Instructions for connecting Viber Bot
How to connect Avito?
- Avito
It is a channel with quick access to personal messages of the Avito service. To connect, you need to log in to the Avito website and allow access to the ChatApp application in the channel settings.
Instructions for connecting Avito
How to connect Vkontakte?
- Vkontakte
Connect the VK Group and reply to private messages and comments, send files and communicate with customers from a single ChatApp Dialog window.
Instructions for connecting Vkontakte
How to connect Email?
- Email
Connect Email to communicate via email in the ChatApp Dialog.