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Payment by bank card

In your Personal Account you can buy or extend a line using a bank card. To pay without invoicing and avoid possible questions from tax authorities, use a business card. The currency in your Personal Account depends on the company's region.

RegionCurrency for payment
Russiarubles
Kazakhstantenge
Commonwealth of Independent States (CIS)tenge and dollars
Other countriesdollars

In Russia you can pay by Tinkoff card and services offered by Tinkoff Kassa: SberPay, Yandex Pay, SBP (Quick Payment System).

In Kazakhstan and other CIS countries, card payments are made through Robokassa service.

When paying for a line using the Robokassa service, you can use cards with any currency; during payment it is converted into tenge.

Payment by card in Russia

In Russia, payment by bank card is available only for individuals and in rubles.

To pay by bank card:

1. Go to your ChatApp account.

2. In the menu on the left, click Selected Company.

3. On the page that opens, click Buy a Line or Extend next to a previously purchased line.

4. Select the access period. A 20% discount is available for a 12-month purchase.

5. Select the desired communication channels and click To pay.

6. On the opened page, click on the card icon.

7. The Tinkoff Kassa window will open. Select a payment method and enter the data.


To pay for the line via QR code, open the banking app on your phone and tap SBP (Quick Payment System), Tinkoff Kassa will take you to the page with the QR code for payment.

Payment by card in Kazakhstan and other CIS countries via Robokassa

Payment by card in Kazakhstan is available only in tenge. In other CIS (Commonwealth of Independent States) countries you can pay in tenge and dollars or in local currency with conversion to tenge through Robokassa service. Robokassa does not charge a conversion fee.

Cards of payment systems Mir, Visa, MasterCard, UnionPay are available for payment.

Payment algorithm for Kazakhstan and other CIS countries:

1. Repeat steps 1-6 of the previous section.

2. On the payment page, click on the Robokassa icon. 

3. Enter your card details.

4. To view the invoice, click on Payment Details in the upper right corner.

5. When the card details are filled in, click Pay.

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