If you have a website, e-mail, and their content is consistent with the recommendations in the article, go to the next step.
3. Creating a company page on Facebook
4. Company Verification in Facebook Business Manager
If the "Start Verification" button is active, go to the instructions.
If the button is inactive, go to the last paragraph of the instruction (here is the anchor)
1. After clicking the "Start Verification" button, we perform 1 step of confirmation, fill in the information about the company:
The legal name of the company — Write exactly as stated on the company registration documents. If you are an individual entrepreneur, the legal name of the company is the full name of individual entrepreneurship.
The fields “Address, line 1”, “City”, “State/Province/Region”, “Zip Code” are also filled in in full accordance with the legal address of the company specified in the registration documents.
"Company Phone Number". Enter the phone number that belongs to this legal entity.
"Company website". Enter the address of the company's website. The site domain must match the domain of the company's email address
2. Select your organization, if it is not listed, select "My organization is not listed" and click "Next"
3. Confirm the legal name of the company by uploading a document from the list:
- Business license (if any);
- Company registration sheet;
- Taxpayer Registration Certificate (TIN Scan)
IMPORTANT: scans must be made from original documents, in color, of good quality.
4. Confirm the legal address and telephone number of the company.
Upload color scans of documents confirming the legal address and phone number of the company, such documents will do:
• Utility bill, such as telephone or internet. It is important that the invoice contains company details, address and telephone number;
• A certificate from the bank, which contains the address and telephone number of the company;
• Business license with company address and phone number.
5. Receive and enter a verification code
Select the method by which you will receive a verification code.
We recommend using
• E-mail address, a letter with a code will be sent to the mail with your company's domain.
• Phone call, the specified company phone will receive a call in which the code will be dictated.
• Text message (SMS), a message with a code will be sent to the specified phone.
Enter the confirmation code numbers and click the submit button
Verification from Facebook takes 2-7 business days and we receive a company confirmation message.
The official information from Facebook about the company verification can be found here: Company verification
If the "Company Verification" button in Facebook Business Manager is not enabled.
If the "Start Verification" button is inactive, make sure that the above recommendations are followed, and write a request to connect WhatsApp Business API to ChatApp Technical Support with the following data:
✔️ address of the company's Facebook page
✔️ company website address
✔️ add our employee's account to the Facebook Business Manager administrators of your company. The employee will provide the data when contacting.
Wizards from technical support will activate the "Start Verification" button and report it.