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Pay for multiple lines automatically

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Support

Give account access

Registration and password change

Channels connection

Work without CRM

Change Password

Changing the number

Referral system

Basic concepts and terms

How to use promocodes

My business

Employees

Setting up roles and inviting employees

Setting up employee access to lines

Importing employees from CRM

Re-invite via messengers

Creating a company

Company details

CRM connection to ChatApp

Ownership of the company

Channels

Telegram

Telegram bot

Creation of a Telegram bot

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Telegram Personal

Connect Telegram Personal

Synchronize contacts

Change account of Telegram

Connecting a private Proxy

Starting a dialog with a client

Telegram groups parser

FAQ Telegram personal

WhatsApp

WhatsApp Cloud API

WACA connection

Create message templates

Session statistics

Add Employee to FBM

Confirming the company on Facebook

Cost of WACA dialogs

WhatsApp Business API (GupShup)

Parameters in template messages

WhatsApp Business API template with variables from ChatApp Dialog

WhatsApp Business API template with variables from the ChatApp bot

WhatsApp Business API template with variables to Bitrix24

WhatsApp Business API template with variables from Kommo

WABA connection

Confirming the company on Facebook

The cost of dialogs in the WABA

Create template

Template Examples

Status - green option

Add Employee to FBM

Purchase dialogs

WhatsApp Business API template with variables in mailings

Whatsapp

FAQ WhatsApp

Blocking WhatsApp Web messaging

"Online" option

Connect WhatsApp through provider

Why we recommend to switch to official WhatsApp

How to start a dialogue with a WhatsApp user

Viber

Viber connection

Avito

Connecting Avito

VKontakte

Community Verification

Email

Instagram

Instagram connection

Instagram business account

Facebook

Facebook connection

FAQ licenses & channels

Channels connection status

Message and file storage limits

Starting a dialog with a client

Adding messengers to your line

Working with Dialogs

Channels in dialogs

About ChatApp Dialog

Easy Access to WhatsApp Business API Templates from a Dialog

Message and file storage limits

WhatsApp Business API template with variables from ChatApp Dialog

Starting a dialog with a client

CRM in dialogs

Creating a task in CRM from ChatApp Dialog

Integration with CRM directly from the ChatApp Dialog

Starting a dialog with a client

Synchronization of the responsible persons between ChatApp Dialog and Bitrix24

Synchronization of the responsible persons between ChatApp Dialog and Kommo

Employees in dialogs

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Opening and Closing dialogs

Opening shifts and dialog distribution

Feedback in dialog

Pin a dialogue to an employee

Filtering by roles

Quick Reply Templates

Bot for Quick replies

Getting Started

Create quick replies from Personal Account

Usage of quick replies

Employee access to quick replies

Features of the Quick Reply Editor

Groups

How to create a group

WhatsApp groups management

Telegram groups management

Telegram group management in personal account

ChatApp Dialog Mobile

Write first from the mobile application

Interactive tags

Search by dialogs in ChatApp Dialog

Dialogue members

ChatApp Assistant

Exclude dialogs between lines

Dialogue Levels

Setting up the display of dialogs

Uploading files in ChatApp Dialog

Campaing

Smart messaging using WhatsApp and Telegram

Smartmail Limitations

Messaging in Bitrix24 via messengers

Telegram groups parser

Newsletter to subscribers

Email Newsletter

Bulk messaging via WhatsApp Business API

For partner

How to start working

Step 1. Apply registration of a Referral Partner

Step 2. Getting status of Official Partner

Step 3. Work with Leads and Clients

Step 4: Adding a Client

Step 5: Buying and Extension a Line

Step 6: Withdrawing funds from the balance

Buy a line for a client

Step 5: Buying and Extension a Line

Buying from personal account

Purchase and extension from the partner's account.

How to invoice a client's company

How to pay from your company wallet

Pay by your bank details

Pay the client's line by bonuses

Notifications

Customer License Renewal Notices

Connection of Lead Notifications to CRM

FAQ

What's the discounts and Cashback for Partners?

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What are the requirements for my ChatApp partner page?

Where do I get marketing materials?

How do I access my client's account?

How to train and test employees?

Website Widget

Widget for website 2.0

Setting up public links for WhatsApp

Subscription Widget

UTM-tags collection on the website

UTM Tag Collector

For developers

API

Getting access tokens

Sending messages

Receiving inbound events

Working with Postman

ChatApp Dialog

Embed via iFrame

WebHook

Types of scripts in the editor

“Incoming webhook"

Sending a Webhook

Bitrix sending and receiving webhooks

GPT

Connecting ChatGPT

GPT in Assistant

Bot constructor

Ready scripts

Reaction to phrases

Response to messages

Save the message to CRM

Label the dialog

WhatsApp Business API Response

Welcome message

Opening and closing a dialog

Query Customer Data

Feedback collection

Subscribe to messengers

Messages during off-hours

Dialogue Lidscaner

Sign up for a Specialist

Dialog Distribution

Script editor

Blocks

CRM blocks

Create CRM Contact

Create CRM company

Create CRM task

Create CRM Lead

“Incoming webhook"

Sending a message

Sending a file by URL

Waiting for a message

Opening a dialog

Closing the dialog and Dialog auto-close

“Assignment" block

Changing variable

"Non-working hours" block

Sending a Webhook

“Note” Block

Back to the start

Reactions to the Phrase

Webhook

Types of scripts in the editor

“Incoming webhook"

Sending a Webhook

Bitrix sending and receiving webhooks

How to set up Webhook in Tilda

Integrations

Bitrix sending and receiving webhooks

About the bot constructor

Rules for saving a script

Types of scripts in the editor

Variables and constants

Checking phone number through results

S3 storage and hosting for sending files

Create and set up a bot

What the bot can do

Connecting ChatGPT

CRM

Bitrix24

Start business messanging

Set up integration

WhatsApp integration

Integration of Avito

Telegram integration

Viber integration in Bitrix 24

WhatsApp Business API integration

Telegram bot integration

WhatsApp Cloud API integration

Starting a dialog with a client

Installing Application

Channels connection

Messenger integration

Telegram doubles or non-existent email

Sending a WABA message

Employee access to ChatApp Dialog

Synchronization of the responsible persons between ChatApp Dialog and Bitrix24

Open channels settings

All access rights in CRM

WhatsApp Group Chats in Bitrix24

Telegram Group Chats in Bitrix24

Configure Open Channel

Auto-replies in group chats in Bitrix24

Automation rules

Group automation

Add member to group

Remove an automation rule from a group

Send a message to group

Send file to group

ChatApp automation rules

Main settings of robots

Sending a message

Send CRM document

Webhook of the messages WhatsApp

Send WhatsApp Business API message template

Notifications in the automation rules

Choosing a messenger and license

Adding dialog labels

Phone checking automation rule

Renaming a chat

Checking in Bitrix24: whether the client has a phone number connected to WhatsApp

Expect Async Result

Extended message send result

Closing dialog automation rule

Send a link to a group

Sales funnel trigger

BotApp

Install BotApp24

Connect Chatbot to Bitrix24

Add Chatbot to Open Channel

Configure Data Collection

Chatbot Response to WhatsApp Calls

Setting up a chatbot to collect feedback

FAQ

Reinstall integration

FAQ of On-premise Edition

The chat window in CRM does not load

WhatsApp numbers in Brazil

WhatsApp numbers in Argentine

Widget not working

Data import error

Groups

Telegram groups management

Groups of messengers

Mobile App

Newsletter

Turning off automatic messages from open channels Bitrix24

Messaging in Bitrix24 via messengers

Distribution of responsible in mailings

Export contacts from leads

Blacklist of chats

Contacts synchronization

UTM-tags collection on the website

WhatsApp Business API template with variables to Bitrix24

UTM tags using the Bitrix24 widget

Сhat tracker in Bitrix24

Bitrix sending and receiving webhooks

Kommo

Start with Kommo

Widget installation

Advantages of messengers in ChatApp

Send WABA template

Configuring employee access to the line in Kommo

Synchronization of the responsible persons between ChatApp Dialog and Kommo

Starting a dialog with a client

Salesbot

Set up Salesbot

Sending a message via Salesbot

Set label of dialog

Send WABA template

Checking messenger

Adding a member to the group

Removing a member from the group

Widget Closing a dialog

Groups

Telegram groups management

Group conversation in messengers

Contacts synchronization

UTM-tags collection on the website

Configuring Integration

WhatsApp Business API template with variables from Kommo

YCLIENTS

Groups

Telegram groups management

Setup and connection to Yclients

Online appointment

Altegio

Install Integration

WhatsApp Business API template with variables in Altegio

OkoCRM

WhatsApp integration

Telegram integration

"Online" option

Enabling the "Online" setting in the WhatsApp WEB channel will prevent you from receiving push notifications for incoming messages.

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CHANNELS
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