FAQ licenses & channels
How to connect several WhatsApp or Telegram numbers?
All employees may use one number, but you may connect all numbers (e.g. sales, implementation, tech support, etc.)
- Purchase ChatApp license for each phone number.
Authorize an account:
Telegram.
WhatsApp Web.
Official WhatsApp. - For each phone number create or set up Open line in Bitrix24.
- For amoCRM just add login and password of license owner in the integration settings.
How do I set up automatic payment?
When you purchase or renew a license, you can choose to make automatic payments.

- FAQ licenses & channels
- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24