1. On your Bitrix24 portal, click the Applications menu item. After that, Bitrix24.Market will open.
    
   If you do not see the Applications item in the menu on the left, click More, and then search for the item in the extended list.
2. Find app BotApp24. In the search bar, type BotApp24.
3. Find the app in the list, and then click View.
4. In the window that opens, click Install.
5. In the window that opens, read the License Agreement and Privacy Policy. Select the checkboxes, and then click Install.

After that, the BotApp24 control panel opens. If you want the chatbot to answer only simple questions, configure regular expressions. If you want the chatbot to decrease workload over your employees as much as possible and to efficiently communicate with your customers, create an AI chatbot.