IMPORTANT. The app is out of date, but we have made a new auto-answer module
- On your Bitrix24 portal, click the Applications menu item. After that, Bitrix24.Market will open.
If you do not see the Applications item in the menu on the left, click More, and then search for the item in the extended list.
- Find app BotApp24. In the search bar, type BotApp24.
- Find the app in the list, and then click View.
- In the window that opens, click Install.
After that, the BotApp24 control panel opens. If you want the chatbot to answer only simple questions, configure regular expressions. If you want the chatbot to decrease workload over your employees as much as possible and to efficiently communicate with your customers, create an AI chatbot.
- Installing Application
- Channels connection
- Messenger integration
- WhatsApp integration
- WhatsApp Business API integration
- Telegram integration
- Viber integration in Bitrix 24
- Telegram bot integration
- Integration of Avito
- How to start a dialogue with a Telegram user
- Send message first from CRM
- Duplicate leads and deals
- About BotApp24
- Install BotApp24
- Teach Chatbot
- Create Chatbot
- Connect Chatbot to Bitrix24
- Add Chatbot to Open Channel
- Test Chatbot
- Configure Data Collection
- Chatbot Response to WhatsApp Calls
- Setting up a chatbot to collect feedback
- Configure Regular Expressions
- Special Characters for Regular Expressions
- FAQ. BotApp24